Customer Satisfaction Jobs in Other US Location

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Looking for Customer Satisfaction jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Other US Location area.

Senior Account Executive

Company: Accuris

Location: Other US Location

Posted Jan 21, 2025

Accuris, a company known for accelerating innovation in engineering workflows, launched in May 2023 as a standalone entity. Previously part of SampP Global, IHS, and IHS Markit, Accuris has been a significant player in the engineering ecosystem for over 60 years. The company offers standards content and workflow solutions such as Engineering Workbench, Goldfire, Haystack, and Parts Management Solutions. The job posting is for a Senior Account Executive in Japan, responsible for managing key accounts, achieving sales targets, maintaining client relationships, and developing new business. The role requires a proficient understanding of industry products, services, and sales processes, along with excellent interpersonal and presentation skills. The candidate should be able to work independently, travel occasionally, and report directly to the Executive Director, Japan.

Engineering Manager- Data

Company: Meesho

Location: Other US Location

Posted Jan 21, 2025

Meesho, an ecommerce giant, is seeking a seasoned Engineering Manager with expertise in emerging technologies. The role involves designing tasks, monitoring projects, driving quality, collaborating with sales and design teams, managing engineers, and ensuring project scalability. The ideal candidate should have a degree in computer science, at least 8+ years of professional experience, 4+ years in managing software development teams, and experience in building large-scale distributed systems. Meesho values speed, innovation, and a strong founders mindset, offering a dynamic workplace with comprehensive total rewards and a focus on holistic wellness.

Senior CX Researcher (M/W/D)

Company: AVIV Group

Location: Other US Location

Posted Jan 21, 2025

AVIV Group, a leading real estate tech company, is seeking a Senior CX Researcher with a focus on quantitative research and branding. The role involves leading strategic research studies, managing end-to-end projects, and partnering with brand and communications teams. The ideal candidate should have a bachelor's or master's degree in a relevant field, 4+ years of experience in CX and market research, and strong skills in survey methodologies, data processing, and advanced analytics. Proficiency in French and English is required. Benefits include a company restaurant, gym facilities, training opportunities, bonuses, and flexible working conditions.

Sr. Manager / Lead Data Scientist

Company: TTEC Digital

Location: Other US Location

Posted Jan 21, 2025

The Lead Data Scientist role at TTEC involves working with diverse clients and industries to create data-driven segmentations, develop advanced algorithms, curate predictive and descriptive customer features, and provide expert insights to enhance understanding of customer behavior and needs. This position requires a deep understanding and application of statistical and data analysis tools to help clients turn data into actionable insights, improve performance, and lead the market.

AMS Developer (Finnish speakers)

Company: Nordcloud, an IBM Company

Location: Other US Location

Posted Jan 21, 2025

Nordcloud, a European leader in cloud services, is seeking a Software Developer for its Application Management Services. The role involves leading a team, service reporting, sales activities, developing delivery best practices, and hands-on service delivery. The ideal candidate should have several years of experience in IT Service and Software Development, team leadership, and public cloud experience. Fluency in English and Finnish is required. Nordcloud offers an individual training budget, flexible working hours, a laptop, and extensive health care benefits.

Team Lead

Company: Study Group

Location: Other US Location

Posted Jan 21, 2025

The job role involves leading a team of Admissions processors to manage student applications effectively, ensuring SLAs and quality standards are met. The role requires expert guidance, process improvement, and collaboration with other teams. The ideal candidate should have 2+ years of NA Operations experience in Study Group, a track record of delivering results in a high-pressure environment, and strong problem-solving skills. Study Group is a leading international education provider committed to diversity and equal opportunities.

Software Engineer - Marketplace

Company: GoTo Group

Location: Other US Location

Posted Jan 21, 2025

The Software Engineer role in the Marketplace team at Gojek, Bangalore, India, involves designing, managing, and improving applications, enhancing engineering platforms, and ensuring product quality. The role requires at least 2+ years of experience in designing, developing, testing, and deploying applications with Golang, Java, or Ruby. The team focuses on optimizing real-time marketplace matching, solving complex quantitative problems, and improving customer and driver partner experience. GoTo Group, the parent company, aims to empower progress in the digital economy through its ecosystem of on-demand services, financial solutions, and logistics.

Senior Software Engineer - Marketplace

Company: GoTo Group

Location: Other US Location

Posted Jan 21, 2025

The text describes a job posting for a Senior Software Engineer position in the Marketplace team at Gojek. The role involves managing the entire lifecycle of stories, collaborating with various teams, and improving development tools and processes. The ideal candidate should have at least 4+ years of hands-on experience with Golang or Java, knowledge of large-scale event-driven microservice architecture, and familiarity with basic programming principles. The team is responsible for optimizing Gojek's real-time marketplace, matching customer orders with the right driver partners, and improving the overall user experience. GoTo Group, the parent company of Gojek, aims to empower progress by offering technological infrastructure and solutions for everyone to thrive in the digital economy.

Senior, Software Engineer(React Native)

Company: Walmart Global Tech

Location: Other US Location

Posted Jan 21, 2025

The Associate Productivity team at Walmart Global Tech is responsible for developing and improving systems used by store associates for critical functions such as inventory management, audits, and freight handling. The role involves delivering high-quality technical designs and code in an agile environment, leading projects, troubleshooting issues, and continuously improving efficiency. The ideal candidate should have a degree in Computer Science or a related field, extensive experience in software development, and proficiency in ReactJS, Redux, JavaScript, ES6, TypeScript, HTML, and CSS. Knowledge of UI analytics, CICD pipelines, and monitoring tools is also required. Excellent communication and leadership skills are essential.

Solutions Architect

Company: Zeta

Location: Other US Location

Posted Jan 21, 2025

Zeta, a fintech startup co-founded by Ramki Gaddipati and Bhavin Turakhia, is revolutionizing the employee benefits and digital payments sector. They are seeking a passionate, experienced professional with a strong analytical background to improve sales effectiveness. The role involves understanding client needs, presenting Zeta's product suite, and coordinating with various teams for successful customer onboarding. Zeta offers a dynamic work environment, opportunities for growth, and a strong team culture.

Lead Software Engineer - Marketplace

Company: GoTo Group

Location: Other US Location

Posted Jan 21, 2025

Gojek is seeking a Lead Software Engineer to oversee the Marketplace Team, collaborating with teams in Indonesia and Singapore. The role involves managing high complexity projects, improving code structure, and mentoring other engineers. The ideal candidate should have at least 7+ years of experience in Clojure, Golang, or Java, and expertise in event-driven architectures and large-scale distributed systems. The team focuses on optimizing Gojek's real-time marketplace, matching customer orders with driver partners, and improving user experience and platform economics.

Power BI Data Engineer

Company: GCyber

Location: Other US Location

Posted Jan 21, 2025

GCyber is hiring a Power BI Data Engineer to support a large Army customer. The role involves scripting data extraction, correlation, and developing custom automation workflows. The engineer will correlate and analyze data from cybersecurity tools, develop API integrations, and automate real-time dashboard creation in Power BI. They will also design and maintain dashboards for executive leadership and analysts, providing insights into cybersecurity trends and risk assessments. Minimum qualifications include an active DoD Secret Clearance, DoD 8570 IAT II Certification, 35 years of data analytics experience, expertise in Python, PowerShell, or Bash, and strong Power BI dashboard development skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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