Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Technical Support Specialist - Level 2

Company: DoseSpot

Location: Remote

Posted Feb 01, 2025

DoseSpot, a PE-backed startup specializing in electronic prescribing software, is seeking a Technical Support Specialist Level 2. The role involves providing secondary support, technical ownership of new customer integrations, and resolving complex technical cases. The ideal candidate should have 2+ years of technical software/IT support experience, proficiency in programming languages like C++, Python, HTML, CSS, and SQL databases. The company offers a remote work environment, flexible schedule, generous leave package, medical benefits, 401k match, and a compensation range of $70K - $77K.

On Campus Internship - University of Colorado Boulder

Company: CDW

Location: Remote

Posted Feb 02, 2025

CDW offers a dynamic Campus Intern Program for students to work with a team of problem solvers, enhancing their technology footprint at their university while gaining customer-facing experience. Interns will sharpen their communication skills, receive 4 weeks of paid training, and ongoing mentorship. They will serve as a liaison between the CDW Sales team, their university, and Fortune 500 technology partners, researching technology trends and educating existing customers on the CDW partnership. CDW values work-life balance and offers flexible schedules, with the opportunity to work on campus for 15-25 hours per week within standard business hours, or virtually during the Covid-19 period.

Account Executive - Remote

Company: Assignar

Location: Remote

Posted Feb 02, 2025

Assignar, a mission-driven cloud-based construction tech startup, is seeking a talented and resilient Account Executive with a proven track record in B2B demand generation account-based selling. The role involves sourcing new sales opportunities, traveling weekly/monthly to events and targeted account drops, identifying key decision-makers, understanding customer needs, and maintaining the CRM. The company offers On Target Earnings of $180k-$210k base + commission and is headquartered in Denver, Colorado with a global team. The recruitment process includes a phone screen, interviews with the Global Head of Sales and CRO, and a commitment to respond to every application.

Programmatic Account Manager, Texas

Company: StackAdapt

Location: Remote

Posted Feb 01, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. The company is seeking a candidate with 3+ years of experience in Real Time Bidding (RTB) and programmatic expertise to manage client relationships, design campaign strategies, and optimize campaign performance. The role involves working closely with cross-functional teams, providing regular reporting, and identifying upselling opportunities. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive work culture.

Growth Product Manager - Remote

Company: Numerade

Location: Remote

Posted Feb 02, 2025

Numerade, a venture-backed startup since 2019, aims to revolutionize education by providing a vast STEM video library. They've raised over $26M in funding and helped 200 million students. They're seeking a Growth Product Manager to optimize the revenue funnel, collaborate with cross-functional teams, and drive product growth. The role requires strong analytical skills, creativity, and experience in growth product management for consumer subscription startups.

Full Stack Engineer II - Creator Engagement

Company: Teachable

Location: Remote

Posted Feb 02, 2025

Teachable is a global platform trusted by creators and educators worldwide to grow their impact and income. It offers digital learning products, including online courses, communities, memberships, and downloads. Teachable's ecommerce tools enable creators to maximize their earnings and get paid directly by their audience. The company is now part of the Hotmart portfolio, which has helped creators earn over $10 billion. Teachable is seeking a Full Stack Engineer to join the Creator Engagement pod, focusing on enabling returning creators to expand their offerings. The role involves writing secure, efficient, and high-quality code, developing scalable and reusable code, identifying areas for improvement, and communicating effectively with team members and stakeholders.

VIP Host, Michigan

Company: DraftKings

Location: Remote

Posted Feb 01, 2025

The company is seeking a VIP Host to create new business revenue by building strong relationships with players, managing all aspects of the relationship, and understanding market trends. The role involves executing the day-to-day strategy of the VIP engagement program, maintaining a thorough understanding of the market, and proactively providing new game offerings. The ideal candidate should have a Bachelor's degree, at least 3 years of experience in a Sales Account Management or customer-facing role, and be comfortable working in a fast-paced, collaborative environment. The company offers a competitive salary range of $680,000 - $850,000 plus bonus, equity, and benefits.

Neuroscience Health and Science Professional - Pensacola, FL

Company: Pfizer

Location: Remote

Posted Feb 01, 2025

Pfizer is a global leader in the biopharmaceutical industry, committed to delivering safe and effective products to patients. The Neuroscience Health & Science Professional (HSP) role involves driving sales, engaging with customers, and developing strategies to manage business. The ideal candidate should possess strong sales, marketing, and customer engagement skills, with a background in healthcare or scientific roles. Pfizer offers competitive compensation, comprehensive benefits, and opportunities for career growth.

(US) Customer Support Solutions Analyst - Financial

Company: PointClickCare

Location: Remote

Posted Feb 01, 2025

PointClickCare is a leading North American healthcare technology platform that offers cloud-based software for long-term care facilities. The company is recognized for its vibrant culture, employee growth opportunities, and commitment to creating frictionless care. They are seeking a customer support specialist to handle technical queries and complaints for their software. The ideal candidate should have a secondary degree, strong problem-solving skills, excellent communication abilities, and experience with web-based software applications. PointClickCare provides a range of benefits, including retirement plan matching, flexible paid time off, and continuous development support.

Retail/eCommerce Specialist (Remote)

Company: Golden Hippo

Location: Remote

Posted Feb 02, 2025

Golden Hippo, an employee-owned, vertically-integrated builder of popular health and wellness brands, is seeking a Retail eCommerce Specialist. The role involves managing and optimizing the company's presence on Amazon, including store operations, inventory, pricing strategies, performance analysis, marketing campaigns, customer service, and policy compliance. The Specialist will also conduct market research for global expansion and collaborate with cross-functional teams to drive the success of the company's growing Amazon business. The ideal candidate will have a Bachelor's degree in business, marketing, or a related field, profound expertise in brand and product development on Amazon, and a demonstrated ability to take ownership of tasks. The company offers comprehensive healthcare coverage, charity sponsorships, 401k matching, paid sick and mental health days, professional development opportunities, tuition reimbursement, and more. The base salary range is $54,600 - $72,800, plus annual and monthly KPI bonus potential.

Strategic Account Manager

Company: BlackLine

Location: Remote

Posted Feb 01, 2025

BlackLine is a leading provider of cloud software that automates and controls the entire financial close process. The company is committed to modernizing the finance and accounting function, delivering innovative solutions, and empowering accounting and finance leaders worldwide. The Strategic Account Manager role involves managing a portfolio of large enterprise accounts, driving revenue growth, securing renewals, and building long-term client relationships. The ideal candidate should have 10+ years of experience in managing enterprise accounts, strong consultative selling skills, and proficiency in CRM tools. BlackLine fosters a culture of adventure, diversity, and continuous learning, offering professional development seminars and inclusive affinity groups.

Program Manager, Training & Enablement

Company: brightwheel

Location: Remote

Posted Feb 01, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking a Program Manager for Training & Enablement, who will establish and expand the GrowthUpsell enablement function, develop comprehensive training curriculum, and utilize data analysis to improve performance metrics. The ideal candidate will have 35 years of experience in high-growth tech environments, expertise in various learning methodologies, and strong data analysis skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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