Customer Satisfaction Jobs in Remote

223,542 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Enterprise Sales Director, Consumer Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Director, Customer Value (Remote, GBR)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Director for its Worldwide Sales and Operations Organization. The role involves managing the Customer Value Management Office (CVMO) in EMEA, ensuring CrowdStrike sets the standard for SaaS partnership with both internal and external customers. The Director will guide a team of Customer Value Managers (CVMs) to deliver a guided path to verified outcomes, rooted in customers' organizational priorities. Key responsibilities include understanding CrowdStrike's business strategy, building strong relationships with sales leaders, promoting a 'One CrowdStrike' experience, and managing large, complex projects. The ideal candidate should have a minimum of 10 years of experience in a related functional role and 5 years in a management role, with a high degree of emotional intelligence and professional presence.

Enterprise Principal Technical Program Manager

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is seeking an experienced Enterprise Principal Technical Program Manager to drive cross-product, engineering, design, and marketing ways of working. The role involves defining shared ways of working across product development teams, developing a product development 'how we work' playbook, and partnering with the product development portfolio tooling team. The ideal candidate should have 8+ years of experience in technology companies, expertise in change management, and a proven track record of driving organizational transformations. They should be comfortable crafting and delivering customized agile training, and have a strong understanding of Jira. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with world-class benefits.

Represented Bodily Injury Adjuster - Pacific or Mountain Time Zones (Remote)

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Represented Bodily Injury Adjuster. The role involves investigating automobile accidents, assessing coverage and damages, and providing exceptional customer service. The adjuster will work remotely, handling responsibilities through various communication channels. They will negotiate settlements, communicate with customers and attorneys, and utilize innovative platforms. Allstate offers a comprehensive benefits package, including competitive pay, flexible scheduling, and ongoing training. Preferred qualifications include 2+ years of bodily injury claims handling experience, proficient communication skills, and knowledge of insurance policies. The role requires passing a background check and potentially obtaining an adjuster and/or appraiser license. The annual compensation ranges from $47,440.00 to $81,902.50.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 24, 2025

Liberty Mutual is offering a Remote Inside Sales Agent position in Florida, with a starting base salary of $45K and potential earnings of $55K-$75K through base salary and commission. The role involves handling inbound calls and warm leads, consulting with customers on insurance needs, and converting sales leads into policyholders. The company provides paid training, licensing, and comprehensive medical benefits from day one. Top performers can earn up to $85k+. Qualifications include 2-3 years of sales experience, strong interpersonal and persuasion skills, and a Property & Casualty Insurance license. Liberty Mutual fosters a diverse, equitable, and inclusive workplace.

Financial Analytics Manager, HSG

Company: Henry Schein

Location: Remote

Posted Jan 24, 2025

This job overview details a position responsible for financial support and business partnership within the Healthcare Specialties Group, focusing on Henry Schein Products. Key responsibilities include managing OTD financial reporting processes, driving financial strategy, and providing insights to management. The role involves leading annual budget processes, collaborating with various teams, and improving forecast processes. Proficiency in MS Excel and knowledge of Oracle PBCS, HFM, Smartview, MS PowerBI are beneficial. The job requires strong analytical skills, excellent communication, and leadership abilities. A Bachelor's degree or higher is typically preferred, with 8+ years of relevant experience. The posted salary range is $95,990-$149,985, with potential for bonus and various benefits.

AVP, Retail Sales

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 24, 2025

Lead Field Service Engineer - Automation

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 24, 2025

Enterprise Account Director, Central

Company: Yubico

Location: Remote

Posted Jan 24, 2025

Yubico, the inventor of the YubiKey, is a global company founded in 2007 with a mission to make secure login easy and available for everyone. They offer freedom and flexibility, prioritizing rest and sustainability. Yubico values diversity and inclusion, with employee resource groups like YubiPride and YubiBIPOC. They provide top-tier benefits including health coverage, retirement plans, wellness reimbursement, and learning opportunities. Yubico is looking for an experienced Account Director to expand their enterprise sales team, focusing on driving revenue and large-scale adoption of Yubico products. The role involves developing strategic business plans, managing territories, and providing thought leadership. The company is committed to making the internet more secure and fostering a positive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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