Customer Satisfaction Jobs in Remote

223,542 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Advisory Solution Consultant

Company: ServiceNow

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Mainframe z/OS System Administration

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Infrastructure Specialist role involves contributing to current projects, analyzing problems, offering solutions, and long-range strategic planning of IT infrastructure. This role requires 5+ years of experience in z/OS System Administration and hands-on expertise in various z/OS components. Kyndryl offers opportunities for growth, continuous learning, and a supportive work environment.

Senior Software Engineer, Layout Router (USA Remote)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 24, 2025

Siemens is seeking high-level C++ software engineers to join their team in developing computer-aided design (CAD) tools for integrated circuits (ICs) in the Electronic Design Automation (EDA) industry. The role involves designing, implementing, debugging, and supporting innovative features, with a focus on router and placer processes. The ideal candidate should have a BS/MS in Computer Science, Computer Engineering, or Electrical Engineering, and 5+ years of experience in object-oriented C++ software development. Knowledge of high-performance data structures, multi-threading, distributed computing, and object-oriented design of C++ software is required. The position offers a competitive salary range of $145,700 to $262,300, along with comprehensive benefits and flexible working arrangements.

Senior Product Manager - Colo - AMER

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Machine Learning Product Manager, Shopping (Remote-Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Capital One Shopping is seeking a Product Manager with a strong background in data-driven product development. The ideal candidate will have experience in using SQL for data analysis, a customer-centric mindset, and the ability to lead teams in designing and delivering data platform features. The role involves understanding enterprise data requirements, prioritizing stakeholder needs, and creating a product vision. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and proficiency in SQL. Preferred qualifications include a degree in Computer Science or Engineering, an MBA, and experience with A/B testing and understanding technical aspects of web and mobile platforms.

Technical Support Engineer I (Contractor)

Company: Nylas

Location: Remote

Posted Jan 24, 2025

Nylas, a company specializing in APIs for email, calendar, and contact management features, is seeking a Technical Support Engineer I (Contractor). The role involves troubleshooting technical issues, collaborating with engineering, creating customer-facing documentation, and partnering with go-to-market teams. The ideal candidate should have 1-3 years of technical support experience, proficiency in at least one programming language, strong problem-solving skills, customer empathy, excellent communication abilities, adaptability, and a detail-oriented approach. The interview process includes three rounds: a 60-minute Google Meet with the Hiring Manager, a take-home assignment followed by a 60-minute meeting with a team member, and another 60-minute Google Meet with another team member.

RVP, Canada Health & Education

Company: Salesforce

Location: Vancouver, Canada / Remote

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking a Sales Leader with 2+ years of healthcare sales leadership experience. The role involves managing and developing a team of Account Executives, participating in client and prospect meetings, and leading cross-functional teams. The ideal candidate should have bilingualism (English/French), excellent negotiation and presentation skills, and a proven track record in creating successful teams. Salesforce offers world-class training, exposure to executive thought leaders, and a clear path to promotion. The company is committed to equality and community service, being recognized as a leader in philanthropy, culture, and innovation.

Executive Lease Pool Leader

Company: GE Aerospace

Location: Dubai, United Arab Emirates / Remote

Posted Jan 24, 2025

GE Aerospace is recruiting for a Commercial Engines & Services Lease Pool Leader. The role involves managing and optimizing the lease pool, developing strategies for financial performance, collaborating with internal teams, maintaining customer relationships, monitoring market trends, ensuring compliance, preparing performance reports, leading a team, and representing the company at industry events. The ideal candidate should have a degree in Business, Engineering, or a related field, extensive aerospace industry experience, proven project management skills, strong analytical abilities, excellent communication skills, and the ability to work independently. A Master's degree, global work experience, and knowledge of GE Aerospace products are preferred. The company offers a competitive salary, professional development, and a dynamic work environment.

Compliance Specialist III

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Specialist to support their mission in ensuring compliant, timely, and efficient movement of imports and exports. The role involves staying updated on pertinent regulations, monitoring shipments, and collaborating with various functional areas. The ideal candidate should have a consistent track record in global trade, supply chain, or logistics, and possess strong organizational and time management skills. The company offers resources and opportunities for significant contributions to the world.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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