Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Columbus, OH / Remote

Posted Jan 24, 2025

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

AI Product Manager for New Product

Company: MacPaw

Location: Remote

Posted Jan 24, 2025

MacPaw, a software company with headquarters in Boston, Kyiv, and Limassol, is seeking a Product Manager to develop and launch a new AI-powered product. The role involves creating and executing product strategies, overseeing product development, and managing stakeholder relationships. MacPaw offers a hybrid work model, medical insurance, flexible working hours, and opportunities for professional growth. The company is committed to Ukraine, veterans, and various social initiatives.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Lyon, France / Remote

Posted Jan 24, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Senior Product and Partnerships Communications Manager - (Denver, CO)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Product & Partnerships Communications Manager. This role involves leading comprehensive communications strategies for product launches, updates, and lifecycle management. The ideal candidate will have 10+ years of experience in communications, public relations, or marketing, with a focus on product communications, partnerships, or B2B communications. They will craft clear, engaging, and persuasive messaging for diverse audiences, position key executives as thought leaders, and collaborate with cross-functional teams. The role offers the opportunity to work in a fast-paced, dynamic startup environment, with a competitive total compensation package and benefits.

Senior Sales Executive, SLED New Logo- Remote

Company: Ensono

Location: Remote

Posted Jan 24, 2025

Ensono is seeking a Senior Sales Executive with 10+ years of sales experience, preferably in public sector sales. The role involves proactively identifying new revenue opportunities, creating new client relationships, and driving contract negotiations. The ideal candidate should be a strategic thinker, self-starter, and have strong presentation skills. Ensono offers a range of benefits including unlimited paid days off, health plans, 401k with company match, and flexible work schedule. The role requires experience in managing complex sales opportunities, working with managed services, hosting, mainframe, security, and outsourcing, and influencing cross-functional teams.

SALES EXECUTIVE, NEW LOGO - CANADA

Company: UKG

Location: Canada / Remote

Posted Jan 24, 2025

UKG, a leading U.S.-based private software company, is seeking a highly motivated sales professional for a Strategic Development Manager role in Canada. The ideal candidate will have 3-5 years of proven success selling HRMS/Payroll solutions and be familiar with the local business climate. UKG offers a comprehensive package including tenured management, a seasoned Application Consultant team, expert technical sales support, and award-winning HRMS/Payroll solutions. The company culture is supportive, valuing every voice, and offering generous commission percentages and luxurious club locations. The primary responsibilities include exceeding sales quotas, developing a working knowledge of solutions, and presenting HCM products to final decision-makers.

US Projects Cluster Leader

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

GE Vernova, a division of General Electric, is seeking a US Cluster Project Director for its Hydro Power North America division. The role involves managing a portfolio of GE Hydro Power projects in the Western United States, with the aim of delivering on organizational goals and objectives. The successful candidate will lead a team, allocate resources, and ensure projects are completed within schedule and budget while meeting quality standards. The position requires strong communication and leadership skills, a minimum of 5 years of experience in project management, and familiarity with business development, project management techniques, and contract administration. The role is based in the US and involves 25% monthly travel, primarily within the US and Canada. GE Vernova offers competitive compensation, benefits, and opportunities for professional growth.

Senior Wind Hub Technician - Foard City (Crowell, TX)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 24, 2025

The Senior Wind Hub Technician position is a critical role requiring local travel within the wind site. The role involves maintaining optimal turbine function and output through daily operations, safety management, quality control, and warranty repairs. The technician works closely with site leadership to fulfill contractual obligations, troubleshoot complex mechanical, hydraulic, and electrical issues, and document all work. The ideal candidate should have extensive wind troubleshooting experience, strong EHS knowledge, and the ability to work independently and in various environments.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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