Customer Satisfaction Jobs in Remote

223,569 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Machine Learning Engineer, Platform

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 24, 2025

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 24, 2025

Implementation Project Manager (Contract)

Company: Instacart

Location: Remote

Posted Jan 24, 2025

Instacart, a company transforming the grocery industry, is seeking an Implementation Project Manager for Caper Hardware Operations. The role involves driving the planning and continuous improvement of the Caper cart Deployment process as the company scales. The successful candidate will manage project deployment across retailer stores, identify enhancements for efficiency, and develop comprehensive deployment plans. They will also facilitate cross-functional communication, monitor execution, and maintain documentation. The ideal candidate will have a Bachelor's degree, 3+ years of supply chain or operations experience, strong project management skills, and proficiency in Google Sheets.

Associate Consulting Engineer - Managed Services Monitoring

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a rewarding career opportunity for IT professionals, emphasizing collaboration, innovation, and personal growth. As an Associate Consulting Engineer (ACE), you'll work alongside industry-leading experts, gain valuable skills, and participate in a best-in-class training program. The role involves partnering with customers, improving monitoring tools, and contributing to solution design. CDW values diversity, fostering an inclusive environment that encourages individuality and professional development. The company provides comprehensive benefits and a supportive culture, making it an excellent choice for those passionate about technology and committed to customer success.

Senior Advisor - Digital Velocity

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join their Digital Velocity (DV) team. The role involves selling Digital Transformation services, including Cloud & Cloud Native solutions, Data & Analytics, Strategic Consulting, and Software Engineering. The Solution Consultant should have 10+ years in technology solutions, pre-sales, and/or engineering. They will drive DV consulting growth, establish strong vendor partnerships, and manage an opportunity pipeline to sell CDW's Digital Velocity Solutions. The ideal candidate should possess a Bachelor's Degree in a relevant field, extensive experience in high technology sales, and deep technical knowledge in Cloud, Software Engineering, Data & Analytics, AI/ML, DevOps, and Consulting services.

Account Executive - Expansion - Sr. Majors

Company: Smartsheet

Location: Melbourne, Australia / Remote

Posted Jan 24, 2025

Technical Architect - Microsoft Education

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a Microsoft EDU Technical Architect to drive technical strategy for their education portfolio. The role involves designing capabilities, collaborating with product development teams, and working on POCs and projects to enhance solutions. Key responsibilities include building POCs, assessing delivery processes, designing tooling automations, and evangelizing core technologies. The ideal candidate should have 3+ years managing a technical team, a Bachelor's degree in Computer Science or related field, and familiarity with Microsoft for Education admin console and APIs. CDW offers a culture of collaboration, career growth, and diversity, with opportunities to work with large schools and state-level organizations.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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