Customer Satisfaction Jobs in Remote

223,598 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Machine Learning Engineer, Platform

Company: Coinbase

Location: Mumbai, India / Remote

Posted Jan 24, 2025

UX Researcher

Company: Hatch

Location: Remote

Posted Jan 24, 2025

Executive Sponsor Program Manager

Company: Procore Technologies

Location: Remote

Posted Jan 24, 2025

Procore is seeking an Executive Sponsor Program Manager to join their Marketing team. The role involves creating and managing an Executive Sponsorship and Outreach Program for top global accounts, developing creative strategies to engage these accounts, and collaborating with Sales, Customer Success teams, and leaders. The ideal candidate should have 5+ years of experience in Marketing or a related customer success role, excellent communication skills, and the ability to work with virtual and global cross-functional teams. Procore offers a culture that encourages ownership and new ideas, along with competitive benefits.

Named Account Sales Executive

Company: Autodesk

Location: Remote

Posted Jan 24, 2025

Autodesk is seeking a sales professional with 3+ years of experience in direct sales and customer success. The role involves leading an extended team to develop long-term business relationships with specific named accounts, achieving sales goals, and implementing customer-specific account plans. The candidate must be proficient with Salesforce.com, have experience in sales processes and methodologies, and possess flexibility to work outside standard hours. Autodesk values a customer-centric approach, emphasizing the importance of building 'win-win' relationships. The company offers a competitive compensation package, including base salary, bonuses, commissions, and benefits. Travel, estimated at 30%, is required.

Summer 2024 Internship - Supply Chain - Memphis, TN

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker, a global leader in medical technology, is seeking passionate Supply Chain interns. The company, recognized as one of the World's Best Workplaces and a Best Workplace for Diversity, offers an internship with opportunities in Materials, Purchasing, Business Planning, Distribution, and Demand Planning. Interns will apply classroom knowledge, implement new ideas, and network with key stakeholders. They will work on projects like inventory management, production scheduling, and demand forecasting. Stryker values customer-oriented achievers, strategic thinkers, and charismatic networkers. The ideal candidate should be enrolled in a degree-seeking program, have a GPA of 3.0 or above, and possess strong communication, organizational, and analytical skills.

Account Executive (Europe)

Company: Castor

Location: Remote

Posted Jan 24, 2025

Castor, a Series B scale-up with $65M in funding, is revolutionizing the clinical trial process with user-friendly, patient-centric technology. They offer a cloud-based clinical data management platform, simplifying recruitment to analysis. Their products, including eConsent, ePRO, eCOA, eSource, and decentralized trial solutions, are used by over 85,000 researchers and millions of patients worldwide. They're seeking an Account Executive to unlock Castor's commercial potential, focusing on developing and leading account growth in the small to medium-sized segment. The role involves collaborative selling, prospect research, full cycle approach, product focus, and securing new business. Castor values a caring company culture, offering competitive pay, uncapped commission, flexible working schedule, and a great work-life balance.

Account Executive - Expansion - Sr. Majors

Company: Smartsheet

Location: Melbourne, Australia / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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