Customer Satisfaction Jobs in Remote

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Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Area Sales Manager

Company: Intuitive

Location: Nashville, TN / Remote

Posted Jan 24, 2025

Intuitive is a pioneering company in robotic-assisted surgery, committed to minimally invasive care. With over 25 years of experience, they've worked globally to solve healthcare challenges. The company values diversity and inclusion, fostering an environment where team members can thrive and grow. The da Vinci® Area Sales Manager role involves selling the da Vinci® Surgical System to hospitals, requiring extensive sales experience in healthcare capital equipment, strong interpersonal skills, and the ability to travel up to 50% of the time.

Engineer, Field Service (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job posting is for a Field Service Engineer (FSE) position within the EMEA team, based in either France or a Nordic country. The role involves managing customers, delivering service activities like installations, repairs, and maintenance for the Bulk Elemental Analysis team. Key responsibilities include providing services both remotely and on-site, maintaining customer relationships, and creating service reports. The ideal candidate should have a professional background in Electronics/Engineering, experience in handling analytical equipment, and proficiency in English. The role offers excellent career progression, high-quality training, a competitive salary, and a full benefits package.

03P - Unified Systems Operations

Company: Kyndryl

Location: Viseu, Portugal / Remote

Posted Jan 24, 2025

Senior Group Risk Analyst (US) Third Party Risk Management-Pre-Contract

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 24, 2025

TD Bank is offering a Senior Group Risk Analyst position in Mount Laurel, New Jersey, with a salary range of $68,640 - $112,320 USD. The role involves managing third-party risk and performance, ensuring compliance with regulatory requirements and TD Bank policies. The successful candidate will work in a dynamic environment, evolving and leading second line risk assessment methodology. Key responsibilities include supporting compliance to third-party regulations, staying updated on emerging trends, overseeing program execution, building relationships, and promoting a positive work environment. The role requires an undergraduate degree or professional certification and 5+ years of relevant experience in risk management.

Select Major Account Executive EST/CST - (NYC, NY)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a NYSE-listed company, is seeking a remote sales professional for its Majors team. The role involves developing executive-level relationships with strategic accounts, managing end-to-end customer engagements, and demonstrating solution-based sales processes in complex campaigns. The ideal candidate should have 5+ years of full-cycle sales experience, a proven track record of over-achieving quotas, and the ability to handle enterprise deal sizes and C-Level relationships. They should also be comfortable with strategic outbound prospecting, have excellent interpersonal skills, and a passion for the operations world. Samsara offers competitive compensation, benefits, and a flexible working model.

Field/Onsite Winder C

Company: GE Vernova

Location: Chapel Hill, NC / Remote

Posted Jan 24, 2025

Principal Product Manager

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Principal Product Manager. The role involves defining, developing, and managing the product lifecycle from concept to end of life. Key responsibilities include managing customer and employee experience in the sales process, applying user-centered design principles, and conducting market demand analysis. The ideal candidate should have a Bachelor's degree, 5+ years of product management experience, strong leadership skills, and knowledge of Agile methodologies and sales process structuring.

Content Marketing Manager

Company: NAVEX

Location: Remote

Posted Jan 24, 2025

04P - Systems Administration

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

EHS Compliance Advisor

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, seeks an EHS Compliance Advisor. The role involves maintaining compliance with health and safety legislation, developing and implementing health and safety systems, conducting accident investigations, and managing corrective action trackers. The ideal candidate should have experience in operational occupational health and safety, risk assessments, and skilled communication. Equinix is committed to diversity and equal employment opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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