Customer Satisfaction Jobs in Remote

223,598 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, preferably with the ServiceNow platform and ITAM product suite. The role involves developing and positioning product-specific solutions, aligning with Product Management and Engineering teams, and creating programs to train Solution Consultants and Sellers. The candidate will also contribute to ITAM solutions, assist in qualifying customer needs, and demonstrate solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Manager, Accounting

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an Accounting Manager to oversee general ledger accounting operations and close processes for the US business. The role involves managing a team of staff and senior accountants, ensuring accurate books and records, and implementing world-class accounting practices. The ideal candidate should have 5+ years of progressive accounting experience, 2+ years of leadership experience, and be a US CPA. They should also possess strong working knowledge of Excel and have experience in a SaaS environment. The role offers the opportunity to impact industries that power our global economy, with a focus on safety, efficiency, and sustainability. Samsara values professional integrity, resilience, and a growth mindset, and encourages continuous learning and professional development.

Sales Director, Risk Bearing Providers

Company: Vim

Location: Remote

Posted Jan 24, 2025

Vim is a rapidly growing middleware platform revolutionizing healthcare through seamless data exchange and collaboration. The Director of Sales will lead a team of Account Executives, focusing on value-based care buyers like ACOs and MSOs. The role involves managing a quota, developing strategic sales plans, and fostering strong customer partnerships. Vim's platform enhances clinical workflows, improves performance, and drives innovation. The company offers a competitive compensation package, comprehensive benefits, and a flexible work environment.

Senior Associate Engineer, Product Software

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Account Executive - SMB (DACH)

Company: Smartsheet

Location: Munich, Germany / Remote

Posted Jan 24, 2025

Account Executive for SkyHive - German speaker

Company: Cornerstone OnDemand

Location: Mühlhausen, Germany / Remote

Posted Jan 24, 2025

Chief Engineer

Company: Leidos

Location: Remote

Posted Jan 24, 2025

Technical Lead - Mainframe/iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Customer Fulfillment Manager (CFM)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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