Customer Satisfaction Jobs in Remote

223,598 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Especialista de Backup

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer a dynamic role as a System Administrator, where one solves complex problems, identifies potential future issues, and works with major clients across various industries. The job involves managing systems data, providing solutions, ensuring security compliance, and collaborating with a diverse team. Kyndryl promotes career growth, offering opportunities from Junior System Administrator to Architect, with hands-on experience and learning opportunities. They value diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Senior/Principal Clinical Team Manager - General Medicine

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

PPD Clinical Research Services is seeking an experienced Senior Clinical Team Manager for General Medicine. The role involves managing a team of Clinical Operations members, ensuring project clinical deliverables are met within timelines and budget, and acting as a contact for the Sponsor. Qualifications include a Bachelor's degree, previous cross-country CTM/Project Management experience, and knowledge of General Medicine, including Gastrointestinal diseases, Immunology, Dermatology, Women's health, and Genitourinary. Gene therapy experience is advantageous. The company offers a competitive salary, extensive benefits, and a flexible working culture.

Patient Recruitment & Engagement Lead (remote)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific's PPD division is seeking a Patient Recruitment & Engagement Lead. This role involves managing global Patient Recruitment strategies for drug trials, leading implementation of recruitment strategies, collaborating with clinical teams, maintaining compliance, and overseeing project financials. The ideal candidate should have a Bachelor's degree, previous patient recruitment experience, and strong leadership, project management, and communication skills. The position is home-based in the US, UK, Italy, France, or Spain, with a salary range of $100,000 - $140,000 USD. Thermo Fisher Scientific offers competitive benefits and a mission to make the world healthier, cleaner, and safer.

Communications Advisor

Company: Kyndryl

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Senior Oncology Account Manager GU Fort Worth TX

Company: Pfizer

Location: Fort Worth, TX / Remote

Posted Jan 24, 2025

The Senior Oncology Account Specialist (SOAS) role at Pfizer involves promoting the company's product portfolio to healthcare providers, educating them on appropriate product use, and improving patient experience. The role requires a strong understanding of Pfizer's products and resources, and a demonstrated track record of success in pharmaceutical sales or oncology healthcare professional experience. Basic qualifications include a BA/BS degree, ability to travel, valid US driver's license, and minimum of 4 years of relevant experience. Preferred qualifications include oncology sales experience, master's degree, and advanced healthcare professional degree.

Cloud Oxxo

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 24, 2025

Senior Named Solutions Engineer

Company: Cloudflare

Location: Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Solutions Engineer. The role involves technical sales, ensuring optimal business value, and creating scalable solutions for customers. The ideal candidate should have a broad knowledge of Internet performance and security technology, excellent communication skills, and a passion for technology. Cloudflare values diversity and inclusiveness, offering a collaborative environment and opportunities for professional growth. The company is also recognized for its commitment to protecting the free and open Internet through initiatives like Project Galileo and the 1.1.1.1 public DNS resolver.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages