Customer Satisfaction Jobs in Remote

223,598 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Director, Product Public Relations (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Director of Product Public Relations. The role involves shaping and amplifying the Falcon platform narrative, translating complex technical concepts into compelling messaging, and driving clear narratives that align with business priorities. The ideal candidate should have 15+ years of experience in PR, a proven ability to simplify complex concepts, and extensive management experience in a high-growth cybersecurity company. The position offers a remote-friendly culture, competitive compensation, and opportunities for professional development.

Advisory Solution Consultant, IT Asset Management

Company: ServiceNow

Location: Portland, OR / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of relevant experience, including 2 years with the ServiceNow platform. The role involves developing and positioning product-specific solutions, acting as a thought leader in IT Asset Management and Enterprise Asset Management, and contributing to the generation and maturation of ITAM and EAM pipeline. The consultant will also assist in qualifying customer needs, performing business value assessments, and demonstrating solutions to prospects and existing customers. Up to 20% travel is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Chef de projet d'Ingénierie (Industrie Hydroélectrique)| Project Engineering Manager (Hydroelectric industry)

Company: GE Vernova

Location: Montreal, Canada / Remote

Posted Jan 24, 2025

GE Vernova is seeking a Project Engineering Manager for its Hydro Power North America division. The role involves technical execution of component integration for large hydro projects, coordination of product management, engineering centers of excellence, and project office functions. The successful candidate will ensure cost and performance targets are met, manage technical documentation, and serve as a technical point of contact for clients and partners. Key qualifications include a bachelor's degree in engineering, at least 5 years of project execution and engineering design experience, strong communication and project management skills, and proficiency in French and English. The role offers opportunities for growth and impact in a global team working on cutting-edge technologies to address climate change.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Madrid, Spain / Remote

Posted Jan 24, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Premier Sales Executive (CT)

Company: Prudential Financial

Location: Shelton, CT / Remote

Posted Jan 24, 2025

Field Service Engineer Product Inspection

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking an experienced Field Service Engineer for the Product Inspection division. The role involves installing, maintaining, and repairing equipment such as metal detectors and checkweighers in food and pharmaceutical factories. The candidate should have a background in Electrical/Mechanical/Engineering, strong problem-solving skills, and excellent communication abilities. They must also possess a driving license and be willing to travel within France and occasionally internationally. Native French and English language skills are required.

AWS Marketing Leader

Company: PwC

Location: Milwaukee, WI / Remote

Posted Jan 24, 2025

Sr. Product Manager, SEO

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Marketing Sales Specialist (EU Centric)

Company: TransUnion

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

TransUnion is seeking a Marketing Sales Specialist to join their team, focusing on the European market, particularly Spain, Germany, France, and BeNeLux. The role involves selling Marketing Solutions to prospects and existing customers, hitting revenue targets, and building strong partnerships. The ideal candidate should have a minimum of 7 years of experience selling Marketing solutions, a deep understanding of European Marketing, and excellent communication skills. TransUnion offers a competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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