Customer Satisfaction Jobs in Remote

223,598 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Casualty Claim Specialist - Florida

Company: The Auto Club Group

Location: Remote

Posted Jan 24, 2025

The Auto Club Group is currently hiring for a Senior Claim Specialist position in Florida. The role involves handling highly complex technical issues and claims with a high level of authority. Key responsibilities include reviewing claims, contacting insured parties, conducting thorough investigations, and determining claim payouts. The position offers a competitive salary of $75,000 - $85,000 annually, along with comprehensive benefits. Preferred qualifications include a degree in Business Administration, Insurance, or a related field, and relevant work experience. Required qualifications include a Florida State Adjuster License, and five years of experience in claim settlements, injury claims, and coverage analysis. The Auto Club Group is committed to providing a rewarding career with opportunities for growth and development.

Photographer, ShowingTime+ (Sarasota, FL)

Company: Zillow

Location: Remote

Posted Jan 24, 2025

ShowingTime+ is hiring experienced part-time photographers for real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment and offers competitive benefits.

Solution Sales Executive

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Appointment Specialist

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is hiring for a part-time Appointment Specialist role in Serbia, with the position being integral to the company's operations. The role involves managing real estate appointments, updating MLS listings, and resolving showing issues. The ideal candidate should have excellent communication skills, attention to detail, and at least 6 months of customer service experience. Zillow Group, known for its innovative culture and comprehensive benefits, is an equal opportunity employer committed to fostering an inclusive environment.

Senior Director Product Management (Remote)

Company: Broadridge

Location: Boston, MA / Remote

Posted Jan 24, 2025

Broadridge is hiring for a Senior North American Product Manager for SBL. The role involves gathering requirements, creating product designs, and defining user stories. The ideal candidate should have extensive experience in the Northern American Securities Finance Market, knowledge of Loanet, DTC, and Books and Records systems, and strong business analysis skills. The position is remote with limited travel for team meetings. The salary range is between $165,000 - $185,000. Broadridge values a diverse, equitable, and inclusive environment.

Integration Consultant

Company: UKG

Location: Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking an Integration Consultant. The role involves delivering high-quality solutions, providing excellent consulting services, and ensuring quality in requested integrations. The ideal candidate should have 1-3 years of experience in a Professional Services consulting environment, strong communication skills, and a degree in Computer Science or related field. Preferred qualifications include knowledge in specialized functional areas, development languages, and development tools. UKG is committed to maintaining a diverse and inclusive work environment, offering comprehensive benefits and competitive pay.

Wind Technician - OK1 Woodward, OK Area

Company: GE Vernova

Location: Shawnee, OK / Remote

Posted Jan 24, 2025

The Wind Technician role involves maintaining optimal function and output at wind sites through daily turbine operations, required maintenance, safety checks, quality control, and warranty repairs. The role requires working with site leadership to execute contractual obligations, perform maintenance and repairs, troubleshoot complex mechanical, hydraulic, and electrical problems, and document all work. The ideal candidate should have a high school diploma or GED, minimum of 1 year of experience as a Wind Technician or Wind Mechanic, or equivalent experience with hydraulic, electrical, and basic power hydraulic tools. They must also pass a Technical Knowledge Assessment and have basic computer skills. The role involves handling repetitive weight, climbing towers up to 300 feet daily, understanding electrical schematic drawings, and working in various environments. Flexibility for rotating shifts and on-call duties is required.

Senior Engineer II - Availability

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

Sr. Health Systems Executive - National

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The Health System Executive role at Thermo Fisher Scientific involves identifying, assessing, and acquiring new business within assigned accounts, maintaining existing revenue, and expanding business relationships. This position requires a B.S. degree, preferably in Science, Engineering, or Business, and 7+ years of relevant commercial or marketing experience. The role involves leading prime contracts, prospecting for new opportunities, developing customer-centric strategies, and coordinating activities across divisional sales teams. The position is remote with frequent travel (approximately 50%), and is based near a major airport, preferably on the West Coast. The salary range is $130,900.00-$186,300.00, with additional benefits including health plans, employee assistance programs, and retirement savings programs.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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