Customer Satisfaction Jobs in Remote

223,598 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Site EHS Manager (any site within Taiwan)

Company: GE Vernova

Location: Lugu, Taiwan / Remote

Posted Jan 24, 2025

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Chicago, IL / Remote

Posted Jan 24, 2025

Commissioning Engineer Mechanical

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

The job involves preparing, planning, and executing commissioning for mechanical systems of a combined cycle power plant. Responsibilities include managing and coordinating commissioning activities, ensuring safe start-up and testing, and facilitating system turnover. A degree in Mechanical, Technology Process Engineering or higher is required, with 1-2 years of relevant industry experience preferred. Fast learning, independence, active communication, and adaptability to multicultural environments are desired characteristics. This is a remote position with no relocation assistance provided.

Director, Software Engineering - Shopping (Remote Eligible)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 24, 2025

Capital One is seeking a Director of Software Engineering to lead a talented team in delivering a superior customer experience. The ideal candidate should have at least 5 years of experience leading software engineering teams, object-oriented programming, and developing web applications. They should also have a proven track record in delivering new consumer-facing software products and a strong engineering background. The role involves managing application development, recruiting top talent, and ensuring high availability and performance of business applications.

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Sales Support Specialist

Company: The Los Angeles Times

Location: El Segundo, CA / Remote

Posted Jan 24, 2025

Regional Sales Director, Connecticut

Company: Illumio

Location: Watertown, CT / Remote

Posted Jan 24, 2025

Field Service Engineer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer with 2+ years of experience in Bioprocessing, Automated bioproduction, Bioproduction equipment design/maintain/software control, Bioprocessing chromatography and other relevant techniques. The role involves repairing, installing, maintaining, and updating Thermo Fisher hardware and automation products, providing instruments and equipment services, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree or above in computer technology, E/E, Automation, or biology, chemistry. They should possess strong communication skills, be self-motivated, and have sophisticated knowledge of Microsoft Windows operating systems, PC hardware, and desktop application products. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Software Engineer-Front End Developer

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Software Engineering - Developer with extensive experience in Node.js, React, HTML, JS, CSS, Figma, Rest API, GitLab, Bitbucket, Nunit, NPM, Nuget, Jira, SQL, and Linux/UNIX. The role involves designing, developing, and implementing cutting-edge software solutions, ensuring high-quality code, and contributing to a team passionate about innovation and excellence. The successful candidate will have the opportunity to architect solutions, test code, and deploy CI/CD pipelines. They will work closely with other engineers, business analysts, product owners, and architects to deliver industry-leading systems. Kyndryl values diversity and offers a range of benefits, including employee learning programs and a volunteering platform. The career path offers opportunities for growth and advancement, with potential roles such as Principal Engineer or Vice President of Software.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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