Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating an equitable, inclusive environment for employees, customers, and communities. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role involves prioritizing tasks, collaborating with diverse teams, and gaining valuable skills. Kyndryl offers opportunities for career growth, industry diversity, and continuous learning. They value a growth mindset, customer focus, and inclusivity.

Expression of Interest: Engineering Internship

Company: Cummins

Location: Remote

Posted Jan 24, 2025

This role involves collaborating with application and design engineers on engine selection, subsystem installation requirements, and generator design for Marine, Oil & Gas, and Industrial equipment manufacturers. It offers opportunities to gain engineering knowledge, learn design and validation tools, and work on product design from customer specifications. A mechanical background is required, along with proficiency in MS Excel Macros, Word, PowerPoint, AutoCAD, Technical Writing, and Creo.

IT Strategy Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Kyndryl is seeking an experienced IT Strategy Consultant for multi-disciplinary, complex consulting engagements. The role involves delivering value to customers and Kyndryl by applying deep domain, technology, and industry expertise to analyze issues and create innovative solutions. The consultant will be responsible for guiding customers in their adoption of major cloud and non-cloud technologies, advising on technology options, and making strategic choices. They will also lead comprehensive modernization programs encompassing people, culture, process, and technology. Kyndryl values diversity and offers benefits that support employees' well-being and career growth.

Enterprise Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 24, 2025

Forcepoint, a global cybersecurity company with 20+ years of experience, 2.7k employees, and 11k+ customers, is seeking an Enterprise Account Manager. The role involves new account development, expanding existing accounts, and managing complex sales strategies. The ideal candidate should be self-motivated, outcome-driven, and have a proven track record in sales. They must work closely with the partner community, forecast accurately, and be comfortable with C-Suite presentations. Forcepoint is committed to diversity and equal employment opportunities.

Advisory Solution Consultant - Manufacturing

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 24, 2025

The job posting is for a Solution Consultant role in the pre-sales team, supporting top Manufacturing customers in the US. The role involves spearheading technical sales, developing and presenting industry-specific solutions, and collaborating with various teams including Sales, Product Management, and Partners. The ideal candidate should have 7+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and territory management skills. The role offers a competitive base pay, variable/incentive compensation, and benefits. The company values inclusivity and welcomes candidates from diverse backgrounds.

Principal/Director of Product - New Products

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Director of Product Management to lead the development of a new product. This role involves creating impactful solutions for industries like transportation, logistics, and physical operations. The ideal candidate will have 8+ years of product management experience, a strong B2B SaaS background, and technical aptitude. They will own the strategy, roadmap, and execution of a new product line, collaborate with various teams, and drive adoption and revenue growth. Samsara offers competitive compensation, benefits, and a flexible working model.

Systems Management

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 24, 2025

Senior Business Development Manager, APAC

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Business Development Manager for the APAC region, focusing on the Clinical Next-Generation Sequencing Division. The role involves leading strategic partner accounts, developing sales funnels, and growing the customer base. The ideal candidate should have a life science or business degree, 10+ years of commercial experience, and strong leadership skills. They must be able to build relationships, negotiate, and communicate effectively across diverse backgrounds. The mission is to make the world healthier, cleaner, and safer.

Senior Manager - GTM Enablement - Customer Success

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Senior Manager for the Customer Success Enablement Partner (EP) team within its GTM Enablement (GTME) team. The role involves leading a team of enablement partners, setting global strategy, and ensuring alignment with business needs. Key responsibilities include recruiting, coaching, and mentoring team members, defining swimlanes across roles, and owning relationships with senior executives. The ideal candidate should have over 3 years of experience in Customer Success, Training/Enablement, and Management, with strong leadership, communication, and coaching skills. HubSpot values a culture of flexibility, connection, and diversity, offering a fast-paced, high-growth environment with opportunities for career growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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