Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Business Development Representative - German Speaking

Company: Cloudflare

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Business Development Representative (BDR) for its high-performing sales team. The role involves contributing to revenue generation, developing customer-centric sales skills, and becoming an expert in Cloudflare's products. The company values diversity, inclusiveness, and continuous learning, offering opportunities for growth within the organization. The BDR will work on creating excellent customer experiences, developing new business opportunities, and collaborating with various stakeholders. The role requires strong communication skills, technical curiosity, and the ability to work in a fast-paced environment. Cloudflare is committed to protecting the free and open Internet, as demonstrated by initiatives like Project Galileo and 1.1.1.1.

Digital Strategy Manager

Company: CDW

Location: Remote

Posted Jan 24, 2025

Senior Principal Success Architect

Company: ServiceNow

Location: Staines, United Kingdom / Remote

Posted Jan 24, 2025

Palo Alto Networks Instructor - 1099 Contract - Part time / flexible!

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a skilled cyber instructor to create, maintain, and deliver courses in virtualized environments. The role involves conducting in-person and virtual training, designing training exercises, delivering training, and assessing results. The instructor will leverage deep subject matter expertise to provide a high-quality learning experience, empowering students to develop and validate their cyber skills. This is a part-time, contract position requiring PCNSE and Palo Alto Networks Certified Security Platform Instructor certifications, previous technical training experience, and strong communication and collaboration skills.

Mid-Market Account Executive, DACH (German Speaker - Remote, UK Based)

Company: HubSpot

Location: Remote

Posted Jan 24, 2025

HubSpot is seeking a Mid-Market Account Executive to join their team remotely in the UK. The role involves engaging with small to medium-sized businesses, using proactive and inbound selling strategies to grow the customer's usage of the HubSpot platform. Key responsibilities include developing business plans, finding new prospects, running qualification calls with C-level executives, closing deals, and collaborating with marketing and technology departments. The ideal candidate will have 3-5 years of quota-carrying experience, fluency in English and German, and experience in complex selling environments. Top performers will demonstrate growth mindset, curiosity about business and technology, and a track record of overachieving targets. HubSpot offers generous remuneration, interactive training, an annual education allowance, and a flexible work environment.

Digital Experience Analyst, Sr. - Health Plan (Remote)

Company: Cook Children's Health Care System

Location: Remote

Posted Jan 24, 2025

This role is a crucial part of the Digital Experience team, supporting the development and implementation of the Digital Experience roadmap. The ideal candidate should be a customer-focused, data-driven, strategic, organized, innovative, tech-savvy communicator. They must have extensive experience as a MyChart or EpicCare Link analyst, and be interested in expanding their skills to support both from the Health Plan perspective. A BA/BS degree in IT, Business, Marketing, or related field is required, along with 5+ years of experience in a healthcare, healthcare IT, or marketing technology setting. Strong analytical skills, multi-tasking abilities, and effective communication skills are essential. Epic certification is required within 6 months from employment.

Senior Product Owner - Org Portal

Company: Merit

Location: Remote

Posted Jan 24, 2025

Merit is a company that provides a verified identity ecosystem, helping organizations across government and enterprise sectors solve critical problems in workforce development, emergency services, licensing, education, defense readiness, and more. They offer digital verification of credentials, licenses, training, and skills. Merit's platform supports a robust verified identity network, serving as a source of truth and trust for entire industries. They've partnered with Florida Division of Emergency Management, Ohio Department of Education, and Virginia's Department of Professional and Occupational Regulation, among others. Merit's values include fostering a network of truth and trust, considering the impact on entire industries, and continuously improving. They offer benefits like remote work, flexible hours, unlimited time-off, comprehensive medical plans, and a supportive work environment. Merit is seeking a Senior Product Owner for a full-time, remote role, responsible for the vision and roadmap of their organization portal and consumer-facing mobile app.

Senior Content Designer, Growth

Company: Atlassian

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Atlassian is seeking a Senior Designer for the Growth Design team, offering flexibility in work location and a competitive compensation package. The role involves leading strategic growth design work, partnering with multiple teams, and improving design quality. The ideal candidate should have 7+ years of content design experience, a strong content strategy background, and excellent collaboration skills. Atlassian values diversity and inclusivity, offering comprehensive perks and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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