Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Software Trainer (PST)

Company: Bluebeam

Location: Remote

Posted Jan 24, 2025

Bluebeam is seeking a Training Specialist for an entry-level role. The role involves delivering software training to customers in the AEC industry, both remotely and on-site. The ideal candidate should be a product expert, have excellent public speaking skills, and be able to travel up to 8 days a month. They should possess a Bachelor's degree, strong problem-solving skills, and a customer service orientation. Bluebeam offers a competitive compensation package, work-life balance, and opportunities for continuous professional development.

Technical Implementation Analyst

Company: NEXT Insurance

Location: Remote

Posted Jan 24, 2025

NEXT is seeking a detail-oriented Technical Implementation Analyst to join their growing Implementation team. The role involves implementing forms and rate changes for insurance products, creating test plans, managing project timelines, and improving implementation processes. The ideal candidate should have 2+ years of experience in operations, implementation, or project analysis, proficiency in Microsoft Excel or Google Sheets, strong organizational skills, excellent communication abilities, and tech-savviness. Insurance industry experience is a plus. NEXT offers a competitive salary range of $80,000-$115,000 USD annually, along with a comprehensive benefits package. The company values diversity and inclusion, and encourages applications from candidates who may not meet every requirement.

Graphic Designer

Company: Tucows

Location: Remote

Posted Jan 24, 2025

Wavelo, a SaaS business backed by Tucows, is seeking a Senior Graphic Designer to join their team. The role involves evolving the brand, collaborating with product marketing and copywriters, and designing marketing collateral for various platforms. The ideal candidate should have at least 3 years of experience in graphic design, proficiency in design tools like Photoshop, Illustrator, InDesign, and Figma, and a strong portfolio demonstrating diverse design expertise. The base salary range is $66,780 - $74,200 USD for US residents or $65,070 - $72,300 CAD for Canadian residents.

Vice President, Enterprise New Business, Community Engagement / ESG

Company: EVERFI

Location: Remote

Posted Jan 24, 2025

EVERFI, a global technology company founded in 2008, specializes in social impact education addressing issues like financial wellness and mental health. With over 41 million learners globally, EVERFI has been recognized as a World's Most Innovative Company by Fast Company and featured on Fortune Magazine's Impact 20 List. The Vice President, Enterprise New Business, is sought to build new client relationships, acquire new logos, and meet revenue goals for the Community Engagement business, focusing on Health & Wellness & Sustainability.

People Services Benefits Coordinator

Company: Nava

Location: Remote

Posted Jan 24, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, aiming to restore trust between people and public institutions. Nava's People Services Benefits Coordinator role involves proactively identifying benefits and leave opportunities, partnering with management to develop innovative solutions, and ensuring accurate and timely processing of enrollments and leave requests. The role requires 3+ years of people services and HR experience, knowledge of HRIS systems, and proficiency in various tools for a remote work environment. Nava offers competitive benefits, generous time off, parental leave, employee wellness programs, and a comprehensive learning and development program.

Patient Safety Officer (MD/DO)

Company: Included Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Patient Safety Officer MDDO to lead a patient safety team and oversee quality and safety programs. The role involves collaborating with clinical and operational leaders to improve outcomes, addressing concerns, and sharing team impact with internal and external audiences. The ideal candidate is a clinician with data-driven decision-making skills and experience in healthcare quality or patient safety roles. The position is remote with a base salary range of $203,330 - $287,210+ equity, benefits, and bonus. The company offers a remote-first culture, comprehensive medical coverage, paid parental leave, and work-from-home reimbursement.

Feasibility Analyst

Company: LendingHome

Location: Remote

Posted Jan 24, 2025

Kiavi, a leading real estate lender in the U.S., is seeking a Feasibility Analyst. This role involves reviewing and approving rehab/flip projects, underwriting project scopes, budgets, and timelines, and monitoring progress. The ideal candidate should have 2-5 years of real estate or construction experience, strong analytical skills, and excellent communication abilities. Kiavi offers competitive benefits including equity ownership, comprehensive health insurance, wellness programs, retirement savings, career growth opportunities, flexible time off, and remote work options.

Senior Product Manager, Growth Platforms (Martech)

Company: Scribd

Location: Remote

Posted Jan 24, 2025

Scribd is seeking an experienced Senior Product Manager to lead marketing technology initiatives. The ideal candidate will develop and execute the martech product roadmap, evaluate and integrate third-party tools, and collaborate with product and marketing teams to improve the customer journey. The role requires strong analytical skills, experience in building and scaling MarTech stacks, and knowledge of marketing automation tools. Scribd offers a competitive salary, comprehensive benefits, and a flexible work environment.

Product Marketing Manager - B2B - Client Marketing

Company: Grand Rounds Health

Location: Remote

Posted Jan 24, 2025

Included Health is seeking a Product Marketing Manager (PMM) for their Client Marketing vertical. The role involves supercharging the Client Success team's efforts in achieving client satisfaction, retention, and growth goals. The PMM will develop content and programming to engage the existing client base, focusing on client reporting and insights. The ideal candidate should have 5+ years of Product Marketing or B2B Marketing experience, excellent communication skills, and strong data literacy. They should also be able to work across multiple stakeholders and thrive in a demanding, creative environment.

Relationship Manager, LatAm - Director

Company: Deutsche Bank

Location: Miami, FL / Remote

Posted Jan 24, 2025

Deutsche Bank is seeking a Relationship Manager for the Latin American market, specifically in Miami. The role involves developing and retaining client relationships in Mexico or Brazil, with a focus on growth through cross-selling and attracting new clients. The ideal candidate should have extensive experience in a Private Bank covering LATAM clients, fluency in Spanish and/or Portuguese, and in-depth knowledge of all Private Bank products and services. They will deliver solutions to UHNW clients, design marketing strategies, and develop sales and marketing plans. The role requires strong sales and marketing abilities, excellent communication skills, and the ability to work with a culturally diverse workforce. The salary range is $220,000 to $415,000.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages