Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The Category and Brand Management team collaborates with various departments to develop partner marketing strategies, increase market share, and drive revenue. The Senior Brand Manager acts as a product expert, channel leader, and strategic partner, managing product sales, profitability, and awareness. Key responsibilities include engaging with strategic partners, analyzing industry information, developing marketing plans, and providing comprehensive reporting. Required qualifications include strong communication skills, business acumen, and a proven track record of driving results. CDW values diverse perspectives and offers a supportive culture with opportunities for career growth.

Associate Consulting Engineer- Azure

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW offers a best-in-class training program for Associate Consulting Engineers (ACEs). ACEs will participate in a milestone-based program, gaining valuable on-the-job skills and collaborating with top technology professionals. The role involves driving architecture and delivering customer solutions on the Microsoft Azure Platform, participating in pre-sales activities, planning, design, implementation, operations, and consulting. CDW values collaboration, integrity, inclusivity, and personal growth, providing opportunities for hands-on experience with leading-edge technology and career advancement. The ideal candidate should have a degree in a relevant field, practical experience, and certifications. CDW is a Fortune 200 leader committed to fostering an environment that supports work-life balance and professional development.

Senior HR Specialist EMEA

Company: 1Password

Location: Remote

Posted Jan 24, 2025

1Password is seeking a Senior HR Specialist for a hybrid role supporting HR functions, including HR Business Partnering and HR Operations. The role involves driving people initiatives, fostering partnerships, and delivering operational excellence. The ideal candidate should have 4+ years of experience in HR, knowledge of German, UK, and Dutch HR practices, and experience in an international scaleup environment. The role requires a commitment to operational excellence, collaboration, and a serviceminded mentality. 1Password offers a comprehensive benefits package, including maternity and parental leave top-up programs, wellness spending allowance, generous PTO, and company equity for all full-time employees.

FP&A Manager

Company: 1Password

Location: Remote

Posted Jan 24, 2025

1Password is seeking a detail-oriented FP&A Manager to join their remote finance team in the US or Canada. The role involves comprehensive financial analysis, monthly reporting, budgeting, and forecasting. The successful candidate will have 7+ years of financial analysis experience, expert knowledge in Excel, and strong strategic thinking skills. The company offers competitive compensation, generous benefits, and a remote-first culture. They value simplicity, honesty, and a human-centric approach to problem-solving.

Writer, Capital Markets

Company: Chainlink Labs

Location: Remote

Posted Jan 24, 2025

Chainlink Labs, a leading developer of Chainlink, a decentralized computing platform, is seeking a content specialist with 5+ years of experience in banking and capital markets. The role involves creating, reviewing, and promoting content related to Chainlink's role in on-chain finance and asset tokenization. The successful candidate will collaborate with a cross-functional team and have a strong understanding of blockchain technology and financial market infrastructure. This is a career-defining opportunity to join a fast-growing project in the blockchain ecosystem.

Sales Executive, Strategic (Alcohol)

Company: Instacart

Location: Remote

Posted Jan 24, 2025

Instacart, a leading grocery delivery service, is expanding its Brand Partnerships team. They are seeking a Sales Executive to focus on core Alcohol CPG companies. The role involves relationship building, solution selling, and influencing. The successful candidate will deliver on sales targets, develop data-driven sales collateral, and lead annual planning with Fortune 500 accounts. They will also collaborate with internal teams to shape the future of Instacart's product monetization strategy.

Account Executive (Southeast)

Company: StackAdapt

Location: Remote

Posted Jan 24, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They offer a variety of ad formats including native display, video, connected TV, audio, in-game, and digital out-of-home ads. The company empowers digitally-focused businesses to deliver exceptional campaign performance. StackAdapt is a remote-first company, open to candidates in the Southeast US region. The Account Executive (AE) role involves sales activities, customer relationship management, and growing existing business and closing new programmatic advertising revenue from agencies and brands. The AE must understand clients' long-term business objectives and seek partnership opportunities. StackAdapt provides a competitive salary, benefits, and a supportive work culture.

Outside Sales Representative

Company:

Location: Alexandria, VA / Remote

Posted Jan 24, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking an Outside Sales Representative. The role offers a competitive salary of $85,000 to $133,000 per year, along with comprehensive benefits including complete insurance coverage, 401(k) with 6% employer match, and generous paid time off. The position involves managing and growing existing accounts, bringing in new business, and delivering exceptional customer service. Uline provides extensive training, mentorship, and opportunities for career growth. The ideal candidate should have a Bachelor's degree, previous sales experience, a valid driver's license, and government sales experience. Uline is known for its incredible service, quality products, and same-day shipping.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 24, 2025

CDW, a Fortune 200 leader, is seeking a Senior National Security Solution Architect (SSA) for a field-based technical pre-sales role. The role involves developing comprehensive security solutions for CDW customers, providing consultative guidance, and fostering strategic relationships to drive business growth. Key responsibilities include being a Subject Matter Expert (SME) in cloud security programs, addressing complex customer problems, collaborating with delivery teams, and offering consultative guidance. Required qualifications include a Bachelor's Degree, minimum of five years in technical pre-sales or post-sale delivery, and extensive cloud expertise, cybersecurity knowledge, and compliance understanding. The role demands strong problem-solving skills, customer focus, sales acumen, and project management abilities.

Implementation Engineer(Remote, US)

Company: Level AI

Location: Remote

Posted Jan 24, 2025

Level AI, a leading provider of AI-based SaaS solutions for modern contact centers, is seeking a remote SaaS Instance Setup Coordinator. The role involves setting up and deploying SaaS instances, communicating infrastructure to customers and internal teams, managing implementation processes, and collaborating with cross-functional teams. The ideal candidate should have programming skills, cloud computing experience, familiarity with telephony systems, and proven project management abilities. Strong communication, self-motivation, and problem-solving skills are essential.

Principal Sales Engineer (Americas East)

Company: Datadog

Location: New York, NY / Remote

Posted Jan 24, 2025

Lead Software Engineer

Company: Minted

Location: Remote

Posted Jan 24, 2025

Minted is seeking a passionate engineer with 7+ years of experience to lead technical and operational initiatives within the Ordering Services team. The role involves driving innovation, mentoring team members, and collaborating with engineering, product, and leadership teams. The engineer will lead technical planning and execution, identify tooling for development, oversee development processes, and solve complex engineering challenges. Minted values a metrics-driven approach, mentorship, and promoting from within. The compensation range is $135,408 - $227,850, depending on location. Benefits include medical, dental, vision, paid parental leave, and a 401k plan.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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