Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

GTM Sales Enablement Partner

Company: HubSpot

Location: Remote

Posted Jan 23, 2025

HubSpot, a leading CRM platform, is seeking a Sales Enablement Partner for its APAC region. The role involves collaborating with various teams to create a world-class learning experience, presenting to APAC Sales Leadership, and managing a network of subject matter experts. The ideal candidate should have over 3 years of Enablement experience, be comfortable with ambiguity, and possess strong strategic direction and data-driven decision-making skills. HubSpot values flexibility and connection, offering remote and office-based roles with opportunities for in-person events. The company is committed to diversity and inclusion, and was named the #2 Best Place to Work on Glassdoor in 2022.

Manager, Business Marketing

Company: Liftoff

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Business Development Representative (EMEA - Telco)

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Business Development Representative (BDR) to join their Revenue Marketing team. The role involves leading initial outreach to targeted Telco Enterprise accounts, leveraging creative marketing and sales tactics, and generating qualified meetings for the Sales organization. The ideal candidate should have experience in Telco accounts, fluency in French, Spanish, or Italian, and strong communication skills. GitLab offers a remote, asynchronous work environment, comprehensive benefits, and an inclusive culture.

Senior Analytics Engineer

Company: brightwheel

Location: Remote

Posted Jan 23, 2025

Brightwheel, a globally trusted technology brand in early education, is seeking a Senior Analytics Engineer. The company aims to provide high-quality early education for every child by enabling teachers with more time for students, engaging parents, and supporting small businesses. The ideal candidate should have 4+ years of experience as an analytics engineer, strong SQL and DBT skills, and experience in data modeling. They will be responsible for building and maintaining the data layer for Brightwheel's analytics stack, collaborating with business users, and improving organizational capacity.

従業員支援領域のテクニカルコンサルタント

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 23, 2025

Kyndryl is seeking a leader for in-house IT help desk services, focusing on self-service solutions like Chatbot, ITSM, and Copilot. The role involves driving projects as a technical lead, from requirements definition to migration. Essential skills include experience leading IT help desk projects, related solution skills, general project management, and strong communication abilities. Kyndryl values diversity and offers opportunities for innovation, learning, and community involvement.

GenAI Architect

Company: ServiceNow

Location: Austin, TX / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves hands-on delivery of ServiceNow's GenAI capabilities, technical advisory activities, and collaboration with cross-functional teams. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. They must possess excellent communication skills, a customer-focused mindset, and the ability to work in a fast-paced environment. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Project Manager, Global Billing Credit and Collections

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Project Manager for the Global Billing, Credit & Collections (GBCC) team. The role involves overseeing and delivering strategic business cases, managing stakeholders, and ensuring successful program execution. Responsibilities include planning, stakeholder management, communications, risk management, project/program delivery, and reporting. The ideal candidate should have proven experience in Finance transformation, project management certification, and proficiency in presentation content delivery. A flexible approach to working hours and willingness to be on-site in the nearest Equinix Hub are required.

Data Partner - Computer Science - Europe

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

TELUS Digital AI is seeking a Data Partner with a master's degree or equivalent in Computer Science for a remote position in Europe. The role involves designing advanced, domain-specific questions and solutions, collaborating with cross-functional teams, and creating challenging problem sets. The ideal candidate should have strong proficiency in English writing, excellent grammar, and the ability to explain complex concepts concisely. The pay rate ranges from $20 - $50 USD per hour, varying based on expertise, skills assessment, location, project need, and other factors. TELUS Digital AI is committed to creating a diverse and inclusive community.

Lead Installation Tech

Company: Henry Schein

Location: Remote

Posted Jan 23, 2025

This job overview describes a position responsible for supporting the District Installation Manager and coordinating with Operations & Sales Support teams to deliver a superior customer experience. Key responsibilities include project managing capital equipment installations, participating in Equipment Planning Meetings, updating project management software, and serving as the primary point of contact for large installations. The role requires excellent leadership, organizational, and communication skills, along with experience in dental/medical project management. The ideal candidate should have at least 6 years of related experience and a Bachelor's Degree. Local travel and physical demands are required, including bending, lifting, and climbing.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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