Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Senior Video Producer/Editor

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Head of Microsoft Alliance LATAM

Company: Kyndryl

Location: São Paulo, Brazil / Remote

Posted Jan 23, 2025

Customer Technology Advisor for SAP (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Customer Technology Advisor for SAP to join their strategic pre-sales team. The role involves driving technology solutions, delivering exceptional value, and supporting consulting, advisory, and architecture activities. The ideal candidate should have a proven track record in IT/Management Consulting with success in SAP consulting, sales, and client transformation programs. They should be fluent in English and German, and have experience with AWS, Azure, and GCP. The role offers opportunities for growth, innovation, and making a meaningful impact on customer success. Kyndryl values diversity and offers comprehensive benefits, learning programs, and a platform for volunteering and giving.

Senior Manager, Revenue Operations

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

Senior Engineering Manager - Cloud Infrastructure, Platform and Infrastructure

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The Senior Manager of Cloud Infrastructure role at Abnormal Security involves delivering a key part of the Platform and Infrastructure roadmap, enabling the rest of engineering with a self-service cloud platform. The role requires a passionate, first-principles engineering leader with experience in building scalable distributed systems or cloud platforms. The successful candidate will lead a team of highly-capable individuals, driving the execution of the quarterly roadmap, delivering new cloud environments, and evolving the architecture to support rapid business growth. They will also manage project time estimates, identify risks, and provide continuous feedback. Hiring, mentoring, and growing engineers on the team is also part of the role. The ideal candidate has 5+ years of professional experience as a hands-on engineer or cloud engineer, and 4+ years managing cloud infrastructure teams. They should be customer-obsessed, a recruiting magnet, and set high standards for project execution.

Principal Developer Solutions Consultant - Rovo

Company: Atlassian

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Atlassian offers flexible work options, including remote work, and is hiring a Senior Principal Developer Solutions Consultant for the Technical Solutions Consulting (TSC) team. The role involves designing, developing, and implementing advanced AI solutions using Atlassian's Forge platform and Rovo. The consultant will partner with various teams to provide technical guidance and solutions to help customers achieve their desired outcomes. Key responsibilities include solution design, development, consultation, customization, project management, collaboration, mentorship, and innovation. The ideal candidate should have extensive experience in developing applications using Atlassian Forge or similar platforms, deep understanding of AI concepts, proficiency in programming languages, strong problem-solving skills, and excellent communication abilities.

Senior Security Assurance Engineer

Company: Salesforce

Location: Remote

Posted Jan 23, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking top-tier security engineers. The role involves partnering with engineering teams to secure large, sophisticated enterprise architectures, performing threat modeling, and driving security improvements. Required qualifications include an attacker's mindset, infrastructure and application security experience, and expertise in securing products from OWASP Top 10 and CWE Top 25. Public cloud experience and software development skills in languages like Java, Perl, Python, Ruby are also needed. Salesforce is committed to equality and diversity, offering inclusive benefits and initiatives.

Strategic Account Manager - Wholesale

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Pie Insurance is seeking a Strategic Account Manager to innovate and manage acquisition and partner experience for substantial, profitable growth with strategic partnerships. The role involves building and engaging with outside agency partnerships, developing a Multi-Tier relationship plan, and identifying profile gaps. The ideal candidate will have a Bachelor's Degree, 5+ years of sales experience, and 3+ years in insurance, preferably commercial. They should possess advanced problem-solving skills, strong communication abilities, and a track record in achieving sales targets. The position offers a competitive cash compensation, equity, comprehensive health plans, and a flexible hybrid or remote work option. Pie Insurance is an equal opportunity employer committed to making all aspects of working with them as easy as pie.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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