Customer Satisfaction Jobs in Remote

223,653 open positions · Updated daily

Looking for Customer Satisfaction jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the Remote area.

Sr. Software Development Engineer in Test

Company: Cars.com

Location: Remote

Posted Jan 23, 2025

Cars Commerce is a leading company in the automotive industry, offering a range of solutions to optimize online presence, increase sales, and improve customer experiences. They are seeking an experienced Software Development Engineer in Test for their 100% remote team. The role involves developing automation strategies, testing solutions, and ensuring products and features work as intended. Key responsibilities include leading the establishment of testing processes, finalizing and documenting test practices, and collaborating with engineers and product managers to build and execute tests.

Area Sales Manager - NAM - Power Quality

Company: Hitachi Energy

Location: Charleroi, Belgium / Remote

Posted Jan 23, 2025

Technical Customer Success Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Personalized Internet Assessor Kazakhstan - Russian Language

Company: TELUS Digital

Location: Remote

Posted Jan 23, 2025

This is a part-time, long-term project opportunity for a freelancer with excellent Russian communication skills, residing in Kazakhstan for the last 5 years, and familiar with local affairs. The role involves analyzing and providing feedback on various types of information for top search engines, improving user experience. No prior professional experience is required, but applicants must pass a language assessment, qualification exam, and ID verification. TELUS Digital AI is committed to diversity and inclusion, offering equal opportunities to all qualified applicants.

Software Engineering Technical Specialist

Company: Kyndryl

Location: North Kingstown, RI / Remote

Posted Jan 23, 2025

Kyndryl is seeking a Software Engineering Technical Specialist to contribute to their software engineering space. The role involves developing solutions in domains like Security, Systems, Databases, and Networking Solutions. The successful candidate will be a leader, demonstrating technical expertise and team leadership skills. They will work closely with various teams to deliver high-quality products and features through the agile software development lifecycle. The role also includes coaching and mentoring engineers. Kyndryl values effective communication, collaboration, and a growth mindset. The company offers competitive compensation, benefits, and opportunities for professional development.

Customer Success Manager, SaaS Products (Supplyframe)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

Supplyframe, a Siemens company, is seeking a Customer Success Manager. The role involves building and maintaining strong client relationships, developing strategic initiatives, and leading change management efforts. The ideal candidate should have a bachelor's degree, 5+ years in customer-facing roles, and experience with C-suite executives. Siemens offers comprehensive benefits including health, dental, vision, disability, and paid time off. The salary range is $75,000 to $90,000.

Summer 2025 Architecture Intern

Company: Intradiem

Location: Remote

Posted Jan 23, 2025

Intradiem, a technology company, is reinventing customer service through AI-powered Intelligent Automation solutions. They develop innovative solutions for contact center and back-office teams, supporting hundreds of thousands of agents and saving millions annually. The Architecture Intern role involves designing and implementing software subsystems, assisting with research, ensuring scalability and performance, and interfacing with other architects. The ideal candidate has a background in Computer Architecture, Machine Learning, or related fields, with a solid grasp of coding technologies and interest in cloud technologies.

Delivery Marketing Manager

Company: Merit

Location: Remote

Posted Jan 23, 2025

Merit is a trusted platform used by numerous government agencies and nonprofits for digital verification of credentials, licenses, training, and skills. It provides a secure, paperless solution for verification and time-tracking, as seen in its partnerships with Florida Division of Emergency Management and Ohio Department of Education. Merit's values include fostering a network of truth and trust, and its platform supports a robust verified identity network. The company is currently seeking a high-energy marketer to join as a temporary Delivery Marketing Specialist, responsible for running multi-channel re-engagement campaigns and supporting various programs.

R&D Engineer II

Company: Ansys

Location: Vancouver, Canada / Remote

Posted Jan 23, 2025

Ansys, a leading company in simulation software, is seeking an R&D Engineer II. The role involves collaborating with a team of experts to understand customer requirements and achieve development objectives. Key responsibilities include software module and subsystem design, implementation, maintenance, testing, and documentation. The ideal candidate should have a BS in Engineering, Computer Science, or related field with 2 years of experience, or an MS. Proficiency in C++ and at least one other language is required. Preferred qualifications include experience with REST, gRPC, Python, C#, Jupyter Notebooks, Pandas, NumPy, AI/ML, and GitHub. Ansys values adaptability, courage, generosity, and authenticity, and is committed to diversity, inclusion, and employee success.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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