Customer Satisfaction Jobs in USA
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Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Engineering Manager
Company: Qualia
Location: USA
Posted Jan 23, 2025
Qualia, a leading B2B real estate technology company, is hiring an experienced Engineering Manager to lead a core engineering team. The role involves working on complex, high-liability projects, making key architectural decisions, and mentoring team members. The ideal candidate has 35 years of full-stack engineering experience, 2+ years leading engineering teams, and a strong background in enterprise software and fintech. The company offers a competitive salary, equity, and benefits package, and is committed to fostering a diverse and inclusive work environment.
Head of Sales & Solutions
Company: Nearform
Location: USA
Posted Jan 23, 2025
Nearform, a global tech consultancy, is seeking a Head of Sales & Solutions to drive revenue growth and expand their market presence in the Americas. The role involves leading a high-performing sales team, developing strategic sales plans, and building strong relationships with key clients and partners. The ideal candidate should have at least 10 years of experience in a sales & solutions leadership role, preferably in a technology consulting firm. They should possess a deep understanding of the software development lifecycle, strong business acumen, excellent communication skills, and a passion for technology. Benefits include medical, vision, and dental coverage, a 401k, comprehensive paid time off, remote work options, home office support, investment in growth, and a positive company culture.
Senior Enterprise Account Executive
Company: Contentsquare
Location: USA
Posted Jan 22, 2025
Contentsquare, a global leader in experience analytics, is seeking a Sr Enterprise Account Executive to drive revenue and ensure long-term success in North America. The role involves managing the full sales cycle, promoting the company's value proposition, and establishing relationships with senior executives. The ideal candidate should have 7+ years of enterprise SaaS sales experience, an entrepreneurial spirit, and the ability to handle multiple opportunities simultaneously. Contentsquare offers a competitive salary, flexible work policies, and a range of benefits including career development, mentorship, and stock options.
Bodily Injury Claims Adjuster
Company: Reserv
Location: USA
Posted Jan 23, 2025
Reserv, an insurtech founded in May 2022, is seeking highly organized and customer-focused Resolution Specialists. The ideal candidate will be responsible for handling transportation-related claims, collaborating with product and engineering teams, and providing prompt, courteous, and high-quality customer service. The company values diversity and innovation, offering a generous health insurance package, 401k retirement plan, competitive PTO policy, and work-from-anywhere flexibility.
Staff Machine Learning Engineer, Notifications Content Science
Company: Pinterest
Location: USA
Posted Jan 23, 2025
The Notifications Content Science team at Pinterest is responsible for driving top-line growth by recommending personalized, high-quality, and inspirational content to Pinners through various channels. They focus on minimizing user churn by delivering engaging and contextually relevant content. The team designs, builds, and maintains machine learning components for content retrieval, ranking, and blending. They tackle complex problems, build and improve ML models, and collaborate with cross-functional stakeholders to influence the team's engineering strategy.
Account Executive (Mid-Market)
Company: Contentsquare
Location: USA
Posted Jan 22, 2025
Contentsquare, a global leader in experience analytics, is seeking an Account Executive to drive new business sales in the US midmarket. The role involves leading the full sales cycle, establishing relationships with senior executives, and collaborating with various teams. The ideal candidate should have experience in sales, knowledge of the martech landscape, excellent social skills, and the ability to balance multiple opportunities. Contentsquare offers competitive compensation, career development, and a range of benefits including virtual onboarding, work flexibility, and parental leave.
Senior Logistics Manager of Carrier Management
Company: Ryder System
Location: USA
Posted Jan 22, 2025
Ryder is currently hiring a Senior Logistics Manager for a remote position in Desoto or Dallas, TX, Nashville, TN, Indianapolis, IN, or Georgetown, KY. The role involves managing carrier contracts, negotiating with carriers, and ensuring exceptional service. The ideal candidate should have a strong analytical background, experience in Excel, PowerBI, and Access, and a background in FTLLTL operations. Ryder offers competitive benefits, including medical, dental, vision, 401K, discounted stock options, and paid time off. The position requires a Bachelor's degree in Business, Logistics, Supply Chain, or a related field, and at least 5 years of relevant experience.
Product Counsel - Card Issuing
Company: Stripe
Location: USA
Posted Jan 22, 2025
Stripe, a financial infrastructure platform for businesses, is seeking a product lawyer for its Connect Product, the largest payments product enabling marketplaces and platforms to provide payment capabilities for their merchants globally. The ideal candidate should have 5+ years of experience as a qualified lawyer in a top law firm, in-house legal team, or government agency with expertise in cards, small business lending, and capital markets. The role involves counseling Stripe Issuing product teams on a range of issues including payments regulatory card network rules, GTM, monetization, consumer protection, marketing, and data privacy. The candidate will work closely with various Stripe teams and the global legal team, helping scope and build scalable processes for legal review and launch of new products, and advising on new and emerging legal and regulatory developments impacting card products.
Customer Service Team Lead
Company: Clipboard Health
Location: USA
Posted Jan 23, 2025
The role of a Customer Service Team Leader involves coaching and mentoring team members to improve performance, maintaining high standards, and ensuring a positive customer experience. Key responsibilities include monitoring agent performance, providing frequent coaching, handling escalations, and setting SMART goals. The ideal candidate should have at least 2 years of coaching, team leader, and customer service experience, strong communication skills, a problem-solving mindset, and the ability to manage under pressure. The position is fully remote, requiring a minimum 15Mbps wired internet connection, i5 processor, 12GB RAM, a quiet working environment, and steady power and internet connection. The role operates 24/7 with a rotating roster, requiring overlap with EST/PST time zones and flexibility for weekend shifts.
Client Partner (Account Manager) in IT for Pharma
Company: Appsilon
Location: USA
Posted Jan 23, 2025
Appsilon is a global leader in R and Shiny, specializing in software development and data innovation for Fortune 500 clients. They are seeking an Account Manager with a sales hunter mindset, technological expertise, and life sciences familiarity. The role involves achieving revenue targets, creating case studies, generating SQLs for cross-sells, and driving customer development. Appsilon offers a competitive salary, flexible working hours, and opportunities for career growth.
Software Engineer II | Quality Assurance
Company: ExtraHop
Location: USA
Posted Jan 22, 2025
The job posting is for a software automation engineer role, focusing on protecting the ExtraHop product line through automated regression testing. The role involves implementing and maintaining UI, REST API, and RPC test automation, developing new test suites, and contributing to the automation test framework. The ideal candidate should have 2+ years of scripting or OOP programming experience, preferably in Python, and test framework development experience. Linux OS experience, issue tracking system knowledge, and CI pipeline experience are also required. Preferred qualifications include experience with UI automation, Big Data Cloud or SaaS, virtualization platforms, web application testing, REST API validation, networking, and open-source software. The base salary for this position is between $99,000 and $120,000, plus bonus and benefits.
Client Billing Support Specialist
Company: Grow Therapy
Location: USA
Posted Jan 23, 2025
Grow Therapy is seeking a Client Billing Support Specialist for a remote position. The role involves troubleshooting and resolving technical issues, assisting and educating customers, and advocating for clients and therapists. The ideal candidate should have experience with insurance, medical terminology, and health tech. The salary range is $46,750 - $51,945 USD. The company values empathy, problem-solving, and customer experience.