Customer Satisfaction Jobs in USA
203,543 open positions · Updated daily
Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.
Proposal Developer
Company: eClinical Solutions
Location: USA
Posted Jan 23, 2025
eClinical Solutions is a company that assists life sciences organizations globally in expediting clinical development projects through expert data services and the elluminate Clinical Data Cloud. The Proposal Developer role involves creating and updating proposals, RFIs, and other sales documentation. Key tasks include reviewing client documents, drafting proposals, maintaining templates, and utilizing Loopio RFP software. The ideal candidate should have 5+ years of experience in sales/marketing/proposal development, preferably in the CRO/Pharmaceutical field, with knowledge of the drug development process and Loopio software. Strong multitasking, communication, and technical skills are required. eClinical Solutions is a fast-growing company that values diversity and inclusivity, recently winning the 2023 Top Workplaces USA national award.
Healthcare Quality and Accreditation Specialist
Company: Curai
Location: USA
Posted Jan 23, 2025
Curai Health, an AI-powered virtual clinic, is seeking a Healthcare Quality and Accreditation Specialist. The role involves managing compliance with NCQA standards, overseeing quality metrics, and ensuring telemedicine services adhere to industry-leading standards. The specialist will lead clinical quality and accreditation initiatives, collaborate with various teams, and drive continuous improvement in clinical quality. The ideal candidate should have a Bachelor's degree in Healthcare Administration, Nursing, or a related field, with a minimum of 35 years of experience in clinical quality accreditation or healthcare compliance. Strong knowledge of NCQA standards, excellent analytical and communication skills, and the ability to work in a remote, fast-paced environment are required. Curai Health offers competitive compensation, unlimited PTO, flexible working hours, remote working options, excellent benefits, and a 401k plan with employer matching.
VP of Product Management - Platform
Company: Degreed
Location: USA
Posted Jan 23, 2025
Degreed is seeking a dynamic and experienced VP of Product Management to join their Platform Product team. The role involves defining and executing the vision strategy and roadmap for Degreed's enterprise platform. Key responsibilities include product strategy and vision, roadmap development, team leadership, stakeholder collaboration, market analysis, product lifecycle management, customer advocacy, metrics and KPIs, and product enablement. The ideal candidate should have 10+ years of product management experience, deep expertise in enterprise software and SaaS platform ecosystems, agile expertise, technical proficiency, and a relevant degree. The compensation package is $250,000 - $300,000, with comprehensive benefits including health insurance, dental and vision plans, life insurance, disability insurance, 401k retirement savings plan, education benefit, parental leave, unlimited PTO, and a wellness stipend.
Transaction Manager
Company: Truehold
Location: USA
Posted Jan 23, 2025
Truehold, a leading provider of residential sale-leasebacks, is seeking a Transaction Manager with 2+ years of experience in real estate mortgage processing or a similar role. The role involves managing the end-to-end process from contract signing to closing, reviewing documents, and partnering with external parties to ensure smooth transactions. The company offers a collaborative culture, competitive benefits, and flexible work arrangements. The mission is to create a new type of senior living that enables people to enjoy their health and wealth as they age without giving up their homes.
Senior Product Manager, Communications Platform
Company: Dropbox
Location: USA
Posted Jan 23, 2025
The Senior Product Manager role in the Communications Platform at Dropbox involves enabling teams to create impactful in-app campaigns, emails, and notifications that drive revenue, engagement, and user satisfaction. The role requires shaping the platform's roadmap, identifying opportunities to enhance functionality, and measuring campaign effectiveness. The individual will collaborate with senior leaders, work cross-functionally, and drive meaningful outcomes for Dropbox and its users. Key responsibilities include advocating for the customer, defining product specifications, leading cross-functional teams, leveraging data for informed decisions, managing risks, and upholding company values.
Principal Product Manager - Docking
Company: Lime
Location: USA
Posted Jan 23, 2025
Lime, a leading global shared electric vehicle company, is seeking a Principal Product Manager for its Vehicle PM team. The role involves defining the product vision, leading cross-functional teams, and driving product development. The ideal candidate should have extensive experience in hardware or firmware product development, a passion for Lime's mission, and strong empathy for customers. The role is remote-friendly but requires travel to US locations. Lime offers competitive compensation, health and wellness benefits, flexible vacation policies, and professional growth opportunities.
Trainer - Customer Success
Company: brightwheel
Location: USA
Posted Jan 23, 2025
Brightwheel is seeking a trainer for its customer-facing teams. The ideal candidate is a teacher and coach who can help new team members ramp up effectively during their first 30 days. This includes ownership over training, ensuring new hires meet necessary metrics, and collaborating with stakeholders to identify additional training needs. The role involves identifying and organizing all skills topics and training needed for new employees, revamping and developing training materials, and setting new hire goals. The candidate should have 3+ years of experience in a customer-facing role, demonstrated coaching and teaching skills in a remote environment, and strong prioritization and sales skills. Brightwheel offers a competitive compensation package, including base salary, equity, and benefits.
Principal Customer Success Manager
Company: EDB
Location: USA
Posted Jan 23, 2025
The EDB Principal Customer Success Manager (CSM) role is fully remote for US ESTCST Time Zone candidates. The CSM will lead EDB's customer-centric strategy, ensuring customers achieve their goals and derive sustainable value from EDB solutions. The CSM will collaborate across EDB functions to drive adoption, growth, and retention, while ensuring a positive customer experience. Key responsibilities include delivering a world-class customer experience, creating and implementing individual Customer Success Plans, proactive management of customers, nurturing accounts for expansion, and overseeing coordination of EDB resources. The ideal candidate will have 5+ years of account management experience, strong interpersonal skills, and a proactive problem-solving mindset. Experience with Partner relationship management and knowledge of PostgreSQL, Linux, RedHat, HPE, and Open Source cloud service providers are beneficial. The total potential OTE is $235,165.
Director - R&D Change Management Communications
Company: Twilio
Location: USA
Posted Jan 23, 2025
Twilio, a global company that opposes racism and promotes diversity, equity, and inclusion, is seeking a Director of Strategic Communications for its RampD organization. The role involves creating and leading executive-level messaging, developing communication strategies, and managing multiple initiatives. The ideal candidate should have 8-10 years of executive communications experience, strong writing skills, strategic thinking, and the ability to handle crises. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, or San Jose, CA. Approximately 5-10 travel is anticipated.
B2B Marketing Specialist
Company: PosiGen
Location: USA
Posted Jan 23, 2025
PosiGen is seeking a B2B Content Marketing Specialist to join their Channel Partner team. The role involves creating engaging content, managing social media campaigns, and collaborating with cross-functional teams. The ideal candidate should have experience in content marketing, LinkedIn growth campaigns, and SalesForce. PosiGen is committed to diversity and equal opportunity employment.
Integrations Developer
Company: StackAdapt
Location: USA
Posted Jan 23, 2025
StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking an Integration Developer to design, develop, and maintain integration solutions for SaaS systems. The role requires hands-on development experience, a passion for learning new tools, and collaboration with IT Operations and cross-functional business departments. The ideal candidate will build innovative integration solutions to streamline complex business process flows involving multiple SaaS applications. StackAdapt is a remote-first company offering a competitive salary, comprehensive benefits, and a supportive culture.
Business Development Director, Cardiology
Company: Tempus
Location: USA
Posted Jan 23, 2025
Tempus, a company specializing in precision medicine, is seeking a Business Development Director for their Cardiology team. The role involves driving strategic business collaborations with major healthcare systems and AMCs, creating detailed strategic plans, leading proposal work and contracting, and building relationships with key stakeholders. The ideal candidate should have deep domain knowledge in the Cardiac Devices or Cardiac Software industry, expertise in healthcare with a focus on cardiology and electrophysiology, and experience selling capital and/or software solutions into the healthcare landscape. They should also possess strong communication skills, be proficient in Microsoft Office products, and have experience with Salesforce.com. The role requires frequent travel for meetings, conferences, and business development activities.