Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Director of Product Marketing

Company: OneSignal

Location: USA

Posted Jan 05, 2025

OneSignal, a leading omnichannel customer engagement solution, is seeking an experienced Head of Product Marketing. The role involves driving product launches, developing messaging, and orchestrating campaigns. The ideal candidate should have 10+ years of product marketing experience, strong analytical skills, and the ability to lead cross-functional teams. The company offers remote work options, competitive salary, and comprehensive benefits. OneSignal is committed to fostering a diverse and inclusive workplace.

Senior Product Manager

Company: Bridgeway

Location: USA

Posted Jan 06, 2025

Bridgeway is seeking an experienced Senior Product Manager for a remote position with occasional travel. The role involves defining and communicating strategic product vision, aligning product strategy with corporate goals and customer needs, and partnering with various teams to develop and deliver products. The ideal candidate should have 8+ years of product management experience, preferably in a software development environment, and expertise in problem-solving, decision-making, and leadership. Strong interpersonal, communication, and agile methodology skills are required. Pragmatic Marketing certification is a plus.

Access Counselor

Company: Brave Health

Location: USA

Posted Jan 06, 2025

Brave Health is a community-based startup aiming to make quality mental health services accessible for all. They are currently seeking a full-time Access Counselor for a remote position. The role involves driving patient engagement, educating patients about services, managing appointments, and maintaining confidentiality. The ideal candidate should have 3+ years of experience in a patient-facing healthcare role, excellent communication skills, and fluency in both English and Spanish.

Customer Success Manager

Company: AchieveIt

Location: USA

Posted Jan 05, 2025

AchieveIt is a company dedicated to empowering organizations to achieve world-class execution on their most important initiatives. They offer a software solution that helps leaders gain crossplan visibility, improve inefficiencies, and increase collaboration. The company values adaptability, service, delivery, and teamwork. They provide a range of benefits including work from home options, competitive salary, extensive vacation and holiday time, and comprehensive insurance. AchieveIt is recognized as an Inc. Best Workplace 2024, Inc. 5000 Fastest Growing Company 2024, and has high ratings on Glassdoor, G2, and Capterra.

Senior Product Manager, Tax

Company: Toast

Location: USA

Posted Jan 04, 2025

Toast is seeking a Senior Product Manager for Core Finance and Tax. The role involves developing and implementing strategic product roadmaps, serving as the primary point of contact for tax technology needs, and driving partnerships between various departments. The ideal candidate should have a Bachelor's degree in business or computer science, 8+ years of professional Product Management experience, and proficiency in SQL tools and cloud product management tools. The company offers competitive compensation and benefits, and values diversity, equity, and inclusion.

Annotation Data Engineer

Company: Simbe Robotics

Location: USA

Posted Jan 04, 2025

The Annotation Data Engineer role at Simbe involves managing data annotation processes, developing guidelines, collaborating with engineering teams, ensuring data quality, and maintaining data collection systems. The role requires excellent communication skills, technical proficiency in Python, Bash scripting, and web frontend programming, and familiarity with source control systems. Preferred qualifications include a background in video annotation or robotics applications. Simbe offers a dynamic, inclusive culture focused on retail innovation and customer value.

Billing Financial Analyst

Company: Foley Carrier Services

Location: USA

Posted Jan 05, 2025

Foley is a trusted partner to motor carriers, offering a technologically advanced approach to DOT compliance. The company automates many background screening and compliance requirements, making it easier for carriers to onboard and retain the right drivers. Foley fosters a positive culture that rewards kindness, enthusiasm, and a 'can-do' attitude. The company is seeking a Billing Financial Analyst to analyze and impact Foley Carrier Services' financial performance. The role involves developing a deep understanding of Foley's products, services, and billing practices, and proactively identifying issues and opportunities for billing improvements. The position requires a detail-oriented, flexible, assertive, and positive individual with analytical thinking and problem-solving skills. Foley offers competitive compensation, outstanding benefits, and a supportive environment for professional growth.

Commercial Loan Documentation Supervisor

Company: Bannerbank

Location: USA

Posted Jan 05, 2025

Banner Bank, a reputable financial institution with over 130 years of experience, is seeking a Commercial Loan Documentation Supervisor. The role involves overseeing day-to-day operations, providing leadership, and ensuring superior service to clients. The successful candidate will lead a team, interpret complex regulatory requirements, and maintain a deep understanding of the bank's loan products and processes. The position requires extensive experience in commercial and commercial real estate loan documentation, strong leadership skills, and proficiency in LaserPro loan processing software.

UX/UI Designer

Company: Inflowfed

Location: USA

Posted Jan 05, 2025

INflow Federal is a dynamic small business specializing in Network Modernization, Cybersecurity, and Data Modernization for the Department of Defense. They are committed to empowering their employees and customers with AIML technologies, fostering a culture of innovation and collaboration. The UIUX Designer role involves creating user-centered designs for DoD AI systems, collaborating with stakeholders, and conducting usability testing. INflow Federal values its employee culture, with over 50% of its workforce being US Military Veterans. The company is dedicated to continuous evolution and developing its people to lead customers into the future of mission systems and operations.

Enterprise Customer Success Manager

Company: Jasper AI, Inc.

Location: USA

Posted Jan 06, 2025

Jasper is a generative AI platform for marketing, recognized as one of the Top 15 Most Innovative AI Companies of 2024. With nearly 100k marketing team users, Jasper offers secure AI training, accelerates content production, and helps measure performance. The company is redefining visual marketing with advanced image features and aims to revolutionize how businesses harness AI. Jasper seeks an experienced Enterprise Customer Success Manager to drive strategic renewals, ensure ongoing adoption, and champion the success of enterprise customers.

Technical Program Manager

Company: Federato

Location: USA

Posted Jan 05, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurance companies optimize risk portfolios, enabling them to offer fair pricing in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is seeking a software engineer with a BS in Computer Science, 6+ years of experience in software engineering or technical product management, and expertise in SaaS implementation. The ideal candidate should have strong project management skills, experience in process improvement, and coding competence in JavaScript and SQL. Federato values culture fit, innovation, and diversity, and encourages applicants who are eager to learn and adapt.

Senior Engineer

Company: Greenpages

Location: USA

Posted Jan 05, 2025

Blue Mantis is looking for a Senior Engineer and Technical Account Manager with deep expertise in Citrix technologies, including Citrix Cloud, Citrix DaaS, XenApp, and XenDesktop. The ideal candidate will manage Citrix solutions, VMware infrastructures, and Cisco UCS environments, while also troubleshooting networking configurations and serving as a Tier 3 escalation point for technical issues. The role involves acting as the primary technical liaison for key customers, managing offshore teams, and collaborating with the offshore NOC. Relevant certifications and experience with hybrid and multicloud deployment models are preferred.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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