Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

VIRTUAL Orton-Gillingham Trained Teacher-Tutor

Company: Tutored by Teachers

Location: USA

Posted Dec 18, 2024

Tutored by Teachers is seeking online part-time tutors to provide virtual ELA tutoring to K12 students across the United States. The role is flexible with hours and higher pay than most tutoring companies. The company aims to close the opportunity gap and advance equity in education by supporting high-needs students. They provide various engagement opportunities and require experience as a US teacher, trained in the Orton-Gillingham approach to literacy, and experience teaching in an online environment.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Dec 19, 2024

Runway is seeking a creative and commercially minded individual to join their dynamic team. The role involves working closely with Sales and Account Management teams to convey the value of Runway to Enterprise prospects and customers. The ideal candidate should have experience in content creation, be comfortable with change, and have a passion for experimentation. The application process involves creating a video using Runway's TextImage to Video feature.

Account Manager

Company: Audioeye

Location: USA

Posted Dec 18, 2024

The text describes a role in a tech company, focusing on customer retention, onboarding, and renewals. The ideal candidate should have a collaborative mindset, cross-functional team experience, and a customer-centric focus. The company values customer success, revenue growth, and continuous learning. They offer competitive compensation, equity, and flexible PTO. They are committed to diversity and inclusion and have a policy against unlawful discrimination.

Solutions Engineer Support Specialist

Company: Restaurant365

Location: USA

Posted Dec 18, 2024

Restaurant365 is a SaaS company aiming to disrupt the restaurant industry with a cloud-based platform for accounting and backoffice operations. The company values empowering team members, producing top-notch results, and maintaining a best-in-class culture. The role of the SE Admin Support involves managing demo and project requests, ensuring smooth operations, and optimizing resource allocation for demos and projects. The position offers a pay rate of $2400-$2600 per hour, comprehensive medical benefits, 100% paid employee 401k, equity options, unlimited PTO, and company holidays. Restaurant365 is an Equal Opportunity Employer.

Clinical Educator

Company: Inizio Engage

Location: USA

Posted Dec 18, 2024

Inizio Engage is a leading Biotechnology company seeking a Commercial Patient Solutions and Medical Affairs professional to provide inbound or outbound nonpromotional disease state related educational support to identified customers. The role offers competitive compensation, excellent benefits, a competitive environment, and a recognized company culture. The successful candidate will be expected to maintain excellent quality, superior customer service, and adhere to program talking points. They will also be required to attend training courses, complete administrative responsibilities, and attend local and national meetings.

Enterprise Account Executive

Company: Anaplan

Location: USA

Posted Dec 19, 2024

Anaplan is hiring an Enterprise Account Executive to sell sophisticated technology solutions and account management to consumer packaged goods and retail industries. The role involves helping customers achieve their business goals, building Anaplan's business value, and navigating sophisticated prospect environments. The ideal candidate has 5+ years of consultative sales experience in Fortune 2000 companies, success selling into Vice President and Senior Vice President buyers, and a history of overachieving sales targets.

DevOps Engineer II

Company: Aya Healthcare

Location: USA

Posted Dec 18, 2024

Aya Healthcare is seeking a DevOps Engineer II to join their team and play a pivotal role in bridging the gap between software development and IT operations. The position focuses on creating scalable Infrastructure as Code (IaC) solutions, optimizing CI/CD pipelines, and ensuring seamless deployments in a cloud-first environment. Aya is a $10+ billion rapidly growing workforce solutions provider in the healthcare industry, offering exceptional experiences for clients, clinicians, and employees.

Operations and Data Analyst

Company: HubSpot

Location: USA

Posted Dec 19, 2024

HubSpot is looking for an Operations and Data Analyst to work directly with global leaders and enable strategic decision making regarding pricing, packaging, and more. The role involves developing key reporting infrastructure, regularly reporting on Key Performance Indicators, and identifying strategic opportunities to accelerate progress.

Senior Data Scientist

Company: Goodleap

Location: USA

Posted Dec 18, 2024

GoodLeap is a technology company that provides sustainable solutions such as solar panels, batteries, and energy-efficient HVAC systems. They have helped over 1 million homeowners and are working with GivePower to support lifesaving water and clean electricity systems in Africa, Asia, and South America. They are seeking a Senior Data Scientist to increase the efficiency of their Consumer Solutions business unit by developing recommendations and lead scoring models.

Sr. Engagement Manager

Company: ScienceLogic

Location: USA

Posted Dec 19, 2024

The text describes a company, ScienceLogic, that provides a platform for digitally transforming IT operations. They offer a solution that provides visibility across all technologies and vendors running anywhere in data centers or clouds. The company values diversity and inclusion and encourages applicants to apply even if they don't meet every qualification.

Account Executive - Enterprise

Company: DevRev

Location: USA

Posted Dec 18, 2024

The text describes a job posting for an experienced Enterprise Account Executive in the SaaS industry. The role involves building and scaling a technology startup, prospecting and nurturing larger named accounts, and working closely with customers throughout their lifecycle. The ideal candidate is an experienced sales professional with a proven track record in SaaS IT B2B technology companies, new business development skills, and a customer-centric approach.

Senior Director, MSP Sales

Company: Keeper Security, Inc.

Location: USA

Posted Dec 18, 2024

Keeper Security is hiring a Senior Director of MSP Sales to lead MSP sales and drive revenue growth within the MSP segment. The role requires a seasoned sales leader with a track record of exceeding targets and building high-performing teams. The Senior Director will collaborate with cross-functional teams to ensure MSPs are equipped to sell, implement, and support Keepers' solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages