Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

MetPro Lead Coach - Registered Dietitian

Company: MetPro

Location: USA

Posted Dec 16, 2024

MetPro is seeking a passionate and experienced Lead Coach Registered Dietitian to join their team. The role involves helping clients achieve their health and fitness goals using MetPro's science and technology platform. The Lead Coach will create fitness and nutrition goals, interact with clients, and leverage MetPro systems to construct exercise programs and coach clients on their daily nutrition needs.

Global Business Development Manager - Datacenter Vertical

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The text describes a global datacenter solutions team responsible for delivering innovative products and strategies for the datacenter vertical globally. The team supports the leadership in driving new business strategies, analyzing markets and competitors, and maintaining relationships with data center stakeholders. The role involves developing networks, leading cross-functional teams, and working with extended JCI solutions network to maximize opportunities. The team is also responsible for promoting competitive strategy, managing activities, and influencing priorities of related teams. The position requires building consensus, presenting to senior leadership, and demonstrating technical and business-related skills.

Instructional Designer

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an evergrowing team committed to hiring and retaining talent, with a focus on instructional design and corporate learning solutions. The Corporate Instructional Designer role involves designing and delivering engaging learning experiences, collaborating with subject matter experts, and optimizing employee performance through well-crafted learning solutions.

Security Engineer 4

Company: PagerDuty

Location: USA

Posted Dec 16, 2024

PagerDuty is seeking a Senior Security Engineer to join their diverse, customer-focused team. The ideal candidate will have experience in establishing security standards, providing an engaging Developer Experience for security adoption, and cute animal memes. The role involves leading security initiatives, conducting comprehensive security reviews, and mentoring team members. The base salary range is 176,000 - 281,000 USD.

Sr. Recruiter

Company: Nutrafol

Location: USA

Posted Dec 16, 2024

Nutrafol is seeking a dynamic Senior Recruiter to manage high-volume recruitment for various roles, including Customer Service, Finance, Supply Chain, Ops, Sales, Tech, Retention, Brand Growth, Marketing, and Science. The role involves sourcing, interviewing, and hiring candidates, with a focus on maintaining a scalable recruitment system for a rapidly growing, innovative company.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: USA

Posted Dec 16, 2024

Found is a company building tools for self-employed individuals, offering a business bank account with automated taxes and expense tracking. They are looking for a Senior FullStack Engineer to build and expand their core bookkeeping functionality, accountant tools, paid subscription offering, and invoicing product. The company values diversity, equity, and inclusion and offers a generous benefits package.

Go-To-Market Reporting Analyst

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are looking for a detail-oriented data-driven GTM Reporting Analyst to join their team and support key initiatives, inform leadership discussions, and ensure sustained growth and efficiency.

Sr Manager-Clinical Appeals

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 16, 2024

American Specialty Health is seeking a Senior Manager Clinical Appeals to join their Clinical Quality Administration department. The position involves clinical appeals review, decision-making, supporting other staff, communicating with practitioners, and supporting various initiatives including Fraud Waste and Abuse prevention. The role requires a stable internet connection, video participation, and specific qualifications. The Senior Manager will also serve on the ASH Quality Improvement Committee, make medical necessity decisions, and support process development. They will work with SMEs, Medical Directors, and other stakeholders.

Channel Development Manager

Company: BrightSign

Location: USA

Posted Dec 16, 2024

BrightSign, the global leader in digital signage solutions, is seeking a skilled and motivated Channel Development Manager to drive growth and manage relationships within their DMRDistribution channel. The ideal candidate should have proven experience in channel sales within the AV or digital signage industry. The role involves creating and executing a comprehensive sales strategy, driving revenue growth, identifying new business opportunities, and collaborating with partners to develop tailored business plans. The successful candidate will also work with the Director of Channel Development to implement and refine target account plans and ensure long-term growth and market expansion.

Business Development Representative

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, and comprehensive benefits. They are seeking talented individuals in software engineering, finance, accounting, customer support, and business development. The Business Development Representative role involves proactive outbound prospecting, lead management, and building relationships with potential clients. The company offers a generous annual bonus opportunity, 401k with employer match, flexible time off, and various insurance plans.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The Johnson Controls company is seeking a qualified Inside Sales Associate to provide sales support to District Sales Managers. The position involves creating written quotations, translating customer requirements into MampM Carnot Refrigeration Systems paperwork, and following up on orders and service/billing problems. The ideal candidate should have a Bachelor's degree in mechanical, electrical, or chemical engineering, a minimum of 1 year of sales support experience, and proficiency in Microsoft Suite Applications. Preferred qualifications include a good working knowledge of industrial refrigeration equipment and experience with Salesforce.

Enterprise Account Executive

Company: Orum

Location: USA

Posted Dec 16, 2024

Orum is making sales human again through conversations. They are an AI-driven live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time. They are looking for a remote-first community to support their next growth phase. The Enterprise Account Executive role is an opportunity to own a greenfield market and make a direct impact in a space that's hungry for innovation.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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