Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 29, 2024

Emburse aims to help users and businesses by automating manual tasks, saving time, and providing a simple experience. The company has a strong sales team that focuses on finding and closing deals with large companies, and they provide equal employment opportunities.

Senior Product Manager - International

Company: Coalition, Inc.

Location: USA

Posted Nov 29, 2024

The job posting is for a Product Lead for International at Coalition, a company that provides insurance products. The role involves working cross-functionally to bring the company's products to new international markets and expanding existing ones. The ideal candidate will have a passion for technology, experience building software products, and strong leadership skills.

Backend Software Engineer II

Company: Eventbrite, Inc.

Location: USA

Posted Nov 29, 2024

The text describes the Eventbrite marketing tools team and the role of a Backend Software Engineer II. The team builds powerful promotional tools to connect creators with their fans and sell tickets. The role involves extending the underlying framework and APIs, building user interfaces, and collaborating with other engineers.

Sales Executive

Company: G-P

Location: USA

Posted Nov 29, 2024

Globalization Partners is a company that aims to break down barriers to global business, enabling opportunities for everyone. They value their employees and offer a collaborative environment, competitive compensation, and benefits. The company is looking for a Sales Executive to lead the charge in breaking down barriers to global business.

Apprentice Penetration Tester

Company: Bishop Fox

Location: USA

Posted Nov 29, 2024

Bishop Fox is a leading authority in offensive security, providing solutions and hiring an Apprentice Penetration Tester. The role involves assisting with penetration tests, learning tools and platforms, and building an understanding of consulting best practices.

Infrastructure Engineer (Software)

Company: Nava

Location: USA

Posted Nov 29, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for engineers to work on building scalable infrastructure for government services.

Manager - Community Content

Company: 1Password

Location: USA

Posted Nov 29, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Manager Community Content to lead a team of content producers to create engaging and informative content for their customer community.

CX Program Manager

Company: EDB

Location: USA

Posted Nov 29, 2024

The job posting is seeking a highly organized and detail-oriented Program Manager to oversee internal projects that drive operational excellence and enhance customer success initiatives. The role requires strong project management skills, excellent communication skills, and proficiency in project management tools.

Software Engineer - Money

Company: Vercel

Location: USA

Posted Nov 29, 2024

Vercel is seeking a Product Engineer with a specialization in billing systems to join their Engineering team. The role involves designing and implementing new billing features and enhancements for the Vercel platform, collaborating with cross-functional teams, and optimizing billing systems performance.

Senior Sales Engineer - Partners

Company: Perforce

Location: USA

Posted Nov 29, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Senior Sales Engineer to join their Partner Sales team, who will work closely with partners and internal teams to grow the business. The company offers a range of products, including Delphix and Puppet, and is trusted by leading brands.

Enterprise Account Director - SLED

Company: Yubico

Location: USA

Posted Nov 29, 2024

Yubico is a company that specializes in providing secure login solutions. They have a strong mission to make the internet more secure for everyone and have a diverse and inclusive workplace. They are looking for a dynamic and experienced Enterprise Account Director to join their expanding US Federal SLED sales team.

Sr. Director - Product Management, Personalization

Company: Pinterest

Location: USA

Posted Nov 29, 2024

The job description is for a Pinterest Personalization and User Experience Patterns strategy and roadmap developer. The role requires a strategic thinker, skilled communicator, and strong people leader who can work with various teams and technologies. The job involves developing innovative experiences, building a team, and driving results.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages