Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

HR Business Partner

Company: ScienceLogic

Location: USA

Posted Nov 26, 2024

ScienceLogic is seeking an experienced HR Business Partner to join their dynamic HR team. The role will partner closely with the Chief Product Officer and the CPO's leadership team to identify, develop, and execute talent solutions that align to business objectives and promote a culture of high performance, strong engagement, and consistent growth.

Solutions Architect

Company: Kontakt.io

Location: USA

Posted Nov 26, 2024

Kontaktio empowers hospitals with an advanced care delivery operations platform, leveraging intelligent data analysis and AI-driven recommendations. The company is seeking a skilled Solutions Architect to drive its next phase of growth.

Claim Advisor - Professional Liability (Cyber)

Company: Sedgwick

Location: USA

Posted Nov 26, 2024

The job description highlights the company's culture of caring, flexibility, and opportunities for growth and development. It emphasizes the importance of making a positive impact and working in an inclusive environment.

Contract Manager

Company: Uptempo

Location: USA

Posted Nov 26, 2024

Uptempo is seeking a Contract Manager to join their legal team. The role involves managing contract lifecycle processes, drafting and reviewing contracts, and collaborating with internal teams. The ideal candidate has a degree in business or legal studies, 4+ years of office administration experience, and 2+ years of contract management experience.

Director, Partner Management - AWS

Company: TTEC Digital

Location: USA

Posted Nov 26, 2024

TTEC Digital is a leading global provider of technology-enabled customer experience services, seeking a Director of Partner Management AWS to join their global sales team. The role involves partner program management, sales enablement, and field collaboration to drive pipeline generation and sales enablement.

Implementation Consultant, Email

Company: Attentive

Location: USA

Posted Nov 26, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is looking for a driven candidate to join its Customer Success organization as an Implementation Consultant on its Email team.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 26, 2024

Mercury is looking for a Senior Product Manager to join their Personal Banking team and shape the future of consumer banking and investment offering. The role demands a mix of vision, empathy, and technical skills to build innovative products and solutions.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Nov 26, 2024

Red Canary is a cybersecurity company that aims to help organizations make better security decisions and protect themselves from cyber threats. They are looking for a sales engineer to join their team, who will work closely with customers to understand their security needs and provide solutions.

Sales Enablement Representative

Company: Secure Code Warrior

Location: USA

Posted Nov 26, 2024

The job posting is for a Sales Enablement Contractor to join Secure Code Warrior's team. The role involves developing and implementing sales enablement strategies, creating content, training, and tools to support the sales team. The company is seeking a candidate with experience in sales enablement, corporate training, and instructional design.

Technology Partnerships Manager

Company: Apollo.io

Location: USA

Posted Nov 26, 2024

The job posting is for a Technology Partnerships Manager at Apollo, responsible for expanding technology partnerships, managing relationships, and driving adoption. The role requires strong technical acumen, relationship-building skills, and experience in high-growth environments.

Senior Manager, Customer Insights

Company: Ollie Pets

Location: USA

Posted Nov 26, 2024

Ollie is a company that aims to improve the lives of pets and pet parents. They are looking for a Senior Manager Customer Insights to shape and execute research that will help steer their business in its next phase of growth. The company values diversity, inclusivity, and kindness, and offers a competitive salary, benefits, and a stake in the company.

Visual Designer

Company: Coder

Location: USA

Posted Nov 26, 2024

Coder is looking for a passionate Designer to join their team to help shape the visual identity of a product used by thousands of developers worldwide. The role involves designing visually appealing user-centric web pages, creating digital design assets, and supporting the product team.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages