Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Strategic Account Executive - Enterprise

Company: Olo

Location: USA

Posted Nov 27, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They are looking for a motivated Strategic Account Executive to help build relationships with the largest global multiunit restaurant and foodservice brands.

Senior Customer Success Manager (CSM)

Company: UpGuard

Location: USA

Posted Nov 27, 2024

UpGuard is a rapidly growing company that provides cybersecurity solutions to large and innovative companies. They are looking for an Enterprise Customer Success Manager to join their team, who will be responsible for driving continuous value for a portfolio of enterprise accounts.

Senior Payroll Specialist

Company: Figma

Location: USA

Posted Nov 27, 2024

Figma is hiring a Senior Payroll Specialist to join their Accounting Team. The ideal candidate will have experience in processing US payroll, preparing journal entries, and leading projects. The role will collaborate closely with various teams to ensure seamless coordination. The job requires strong knowledge of Workday Payroll and ADP SmartCompliance, as well as experience creating journal entries and recording equity transactions.

Sr. GTM Enablement Program Manager, HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team role at Lattice, a people success platform. The role involves partnering with GTM leadership, designing and delivering sales training programs, and driving alignment with business objectives. The company offers a competitive salary range of $129,000 to $161,500, as well as benefits and a collaborative work environment.

Senior Manager - Field Marketing

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and solutions to help organizations protect themselves from cyber threats and achieve their goals.

VP, Business Development

Company: Bounteous

Location: USA

Posted Nov 27, 2024

Bounteous x Accolite is seeking a Vice President of Business Development to drive growth within their Data amp AI practice. The role involves leveraging expertise with platform partners and established relationships to generate leads and strategically position BxAs capabilities and offerings.

Account Executive - SMB

Company: Sprout Social

Location: USA

Posted Nov 27, 2024

Sprout Social is looking for an Account Executive SMB to join their Sales team. The role involves executing sales processes, closing new business, and meeting monthly activity and pipeline metrics. The company offers a competitive salary, benefits, and opportunities for growth and development.

Staff Technical Program Manager

Company: Cribl

Location: USA

Posted Nov 27, 2024

Cribl is a company that values its employees and customers, looking for collaborative and motivated team members to join their remote-first team. They are seeking a Staff Technical Program Manager to deliver complex product development programs, with a focus on customer satisfaction and technical excellence.

Senior Product Security Engineer

Company: Red Canary

Location: USA

Posted Nov 27, 2024

Red Canary is a cybersecurity company that aims to create a world where organizations can make their greatest impact without fear of cyber threats. They offer a range of services and products to help organizations protect themselves from cyber threats and provide a secure environment for their customers.

Co-Sell Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 27, 2024

Twilio is seeking a Partner Program Manager to lead and scale critical aspects of their partner program. The ideal candidate will have experience in partner management, program development, and operational execution.

Sr Product Manager - Partnerships

Company: 1Password

Location: USA

Posted Nov 27, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a customer-obsessed and empathetic product manager to join their Channels team. The role involves building APIs, webhooks, and native integrations for Managed Service Providers, Resellers, and Distributors.

Financial Analyst

Company: Himshers

Location: USA

Posted Nov 27, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are looking to hire a Financial Analyst to join their strategic finance organization.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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