Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Growth Marketing Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is seeking a Growth Marketing Manager to partner with Sales and Marketing Leadership to drive client acquisition and revenue growth. The ideal candidate has experience in sales and marketing, and is comfortable working with cross-functional teams.

Staff Software Engineer

Company: Workiva

Location: USA

Posted Nov 25, 2024

Workiva is seeking a Staff Frontend Engineer to join their dynamic team focused on building a leading sustainability platform. The role involves leading efforts to elevate the frontend developer experience, mentoring and coaching engineers, and driving the delivery of top-tier solutions.

Customer Support Representative

Company: AcuityMD

Location: USA

Posted Nov 25, 2024

AcuityMD is a software and data platform that accelerates access to medical technologies. The company is seeking a Customer Support Representative to join their team, providing exceptional customer service and resolving customer issues.

Senior Marketing Operations Manager

Company: Signifyd

Location: USA

Posted Nov 25, 2024

Signifyd is looking for a Senior Marketing Operations Manager to own end-to-end functions, drive marketing campaign strategies, and manage marketing tools. The ideal candidate will have experience with marketing automation, Marketo, and Salesforce, and be able to collaborate with the RevOps organization.

Senior Solutions Architect

Company: Apollo

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Solutions Architect at Apollo, responsible for helping major product teams go from proof of concept to production with a federated graph. The role requires experience in engineering or architecture roles, passion for teams succeeding, and a technical background in enterprise data delivery, APIs, and GraphQL.

Senior Software Engineer - Frontend/Fullstack

Company: Pallet

Location: USA

Posted Nov 25, 2024

Pallet is a company that is revolutionizing the logistics industry with cutting-edge technology and a people-first approach. They are building solutions that redefine how businesses manage their operations and are setting a new standard for operational excellence.

Product Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is looking for a Product Manager for an Insurance Rating Platform. The role requires a highly intelligent and talented professional with analytical skills, user experience design skills, and instincts. The job involves working closely with internal and external stakeholders to position the product for profitable growth, conducting market research, and creating coverage mapping requirements.

Marketing Operations Specialist - Member Retention Team

Company: The Motley Fool

Location: USA

Posted Nov 24, 2024

The Motley Fool is a financial information and services firm that aims to make the world smarter, happier, and richer. They are seeking a Marketing Operations Specialist to support member retention and renewal campaigns.

Junior Software Developer in Support

Company: Checkly

Location: USA

Posted Nov 25, 2024

Checkly is a remote-first startup that enables developers to detect and resolve issues 10x faster through codedriven synthetic monitoring. They are looking for a Junior Software Developer in Support to help developers who rely on Checkly to ensure the stability of their web apps and APIs for their endusers.

Product Manager - Link

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a Product Manager on the Consumer Product Team at Stripe, responsible for building new products and features to make Link a world-class consumer brand. The ideal candidate has 8+ years of experience in a product role, with a strong background in consumer-facing products and a high level of taste judgment and design empathy.

Site Reliability Engineer I

Company: Renaissance

Location: USA

Posted Nov 25, 2024

Renaissance is a global leader in preK12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Site Reliability Engineer to join their team, with a salary range of $61,000 to $80,000.

Risk Operations Manager

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a manager position in Stripe's User Policy Operations team. The team is responsible for protecting and advancing Stripe's business, brand, and mission. The manager will lead a team of Risk Operations Analysts and will be responsible for setting a vision, building a path to execute it, and collaborating with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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