Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Manager

Company: Datavant

Location: USA

Posted Nov 24, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a product manager to lead the Routing team in building a sophisticated engine to power the exchange of healthcare data. The ideal candidate has 5+ years of experience in product management or a similar role, is highly organized, and has excellent communication skills.

Inside Sales Representative

Company: Superhuman

Location: USA

Posted Nov 24, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Velocity Inside Sales Representative to join their team. The role involves sourcing, landing, and expanding new contracts with small and medium-sized organizations.

Director of Sales Enablement

Company: Lumivero

Location: USA

Posted Nov 24, 2024

Lumivero is seeking a globally-minded strategic leader to join their team as the Director of Sales Enablement. The role involves developing and driving strategies to enable sales teams to achieve revenue targets, improve sales efficiency, and enhance customer acquisition and retention.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Nov 24, 2024

Insurify is a fast-growing fintech startup that is changing the way people compare and buy insurance. The company is looking for talented individuals to join their team and contribute to their success.

Senior Software Engineer - Identity and Access

Company: Grafana Labs

Location: USA

Posted Nov 24, 2024

Grafana is looking for a Senior Software Engineer to join their Identity and Access team. The team is responsible for authorization and authentication in Grafana and is currently working on standardizing authorization. The role requires experience with authentication and authorization systems at scale, and the ability to work with open source and proprietary software.

Engineering Manager, Go-to-Market Systems

Company: Stripe

Location: USA

Posted Nov 24, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Demand Generation Systems team member to build measurable cross-channel messaging capability and accelerate customer journey.

Machine Learning Solutions Architect

Company: phData

Location: USA

Posted Nov 24, 2024

The job description is for a Machine Learning Engineer position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves designing and implementing data solutions, providing thought leadership, and working with data scientists to build and deploy machine learning models.

Partner Success Manager

Company: Mercury

Location: USA

Posted Nov 24, 2024

Mercury is looking to expand its Partner Success team. The role involves managing external and internal partnerships, driving activations, and providing top-tier customer service. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Director - Software Engineering, Cribl Stream

Company: Cribl

Location: USA

Posted Nov 24, 2024

Cribl is a serious company that doesn't take itself too seriously, looking for collaborative and motivated team members. They are a remote-first company that believes in empowering employees to do their best work. They are looking for a Director of Engineering to lead a cross-functional team of Engineers responsible for unlocking machine data that fuels their platform.

Business Operations Manager (Scientific Department)

Company: Celerion

Location: USA

Posted Nov 24, 2024

Celerion is hiring a Business Operations Manager to support clinical research and development of lifesaving treatments. The role requires leadership, scientific background, and relationship-building skills to manage multiple projects and ensure client satisfaction.

Sales Engineer (Solutions Architect)

Company: Synack

Location: USA

Posted Nov 24, 2024

The job posting is for a Solutions Architect responsible for Public Sector presales support and industry thought leadership. The ideal candidate is innovative, energetic, and creative, with a strong background in security testing and a passion for distilling research for executives, sales teams, technologists, and marketers.

Technical Project Manager - Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is looking for a Project Manager to join their Site Reliability team. The company is passionate about automation and solving complex business and technology challenges. They empower organizations to deliver superior customer experiences and drive revenue growth.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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