Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Executive - Payers

Company: Curai

Location: USA

Posted Nov 23, 2024

Curai Health is a startup that offers virtual urgent and primary care services powered by a world-class care team and cutting-edge AI. They are looking for a Sales Executive to join their Growth team and drive growth in the payer market.

Customer Experience Optimization Specialist

Company: Super.com

Location: USA

Posted Nov 23, 2024

Supercom is a company that values its employees and customers, offering a unique opportunity to blend communication skills with data analysis to make a meaningful impact on the customer experience. The company is remote-first, offering flexibility and a range of benefits.

Senior Sales Operations Specialist

Company: Oyster

Location: USA

Posted Nov 23, 2024

The job posting is seeking a Senior Sales Operations Specialist to join the Sales Operations team. The role requires experience in process improvements, sales analytics, and CRM optimization. The team is expanding and is looking for a strategic and process-driven individual to optimize sales and post-sales processes.

Customer Support Team Lead

Company: Clipboard Health

Location: USA

Posted Nov 23, 2024

The role of a Customer Support Team Leader involves coaching and training team members, maintaining high standards, and ensuring customer satisfaction. The job requires strong communication skills, problem-solving, and the ability to manage under pressure.

Webflow Developer

Company: Eppo

Location: USA

Posted Nov 23, 2024

Eppo is building a future of experimentation, allowing companies to have an entrepreneurial customer-oriented culture. They are seeking a Webflow developer to own their website, with benefits such as competitive salary, equity, and unlimited PTO.

Presales Engineer

Company: Abbyy

Location: USA

Posted Nov 23, 2024

ABBYY is a company that values diversity, flexibility, and innovation. They offer a range of benefits, including remote work options, flexible hours, and a culture of giving. The company is committed to respect, transparency, and simplicity, and has a strong focus on customer satisfaction.

Manager - Software Engineering (SlideShare Core Team, Full-stack)

Company: Scribd

Location: USA

Posted Nov 23, 2024

Scribd is a technology company focused on the written and spoken word, with a mission to spark human curiosity. The company is looking for an Engineering Manager to lead a talented team and help shape the technical strategy of SlideShare.

Customer Success Manager

Company: CertifID

Location: USA

Posted Nov 23, 2024

CertifID is a company that provides a secure platform for verifying identities and detecting fraud. They are seeking a Customer Success Manager to manage a portfolio of customers and ensure their success with the platform.

Event Marketing Contractor

Company: Quantum Metric

Location: USA

Posted Nov 23, 2024

Quantum Metric is a company that values diversity, inclusivity, and employee empowerment. They offer a range of benefits, including coaching and training programs, and prioritize building strong relationships with their customers.

BizOps & Strategy

Company: Vercel

Location: USA

Posted Nov 23, 2024

Vercel is looking for a new member to join their BizOps and Strategy team. The team drives critical initiatives and supports the company's goal of building a culture of excellence. The role involves developing performance metrics, driving strategic decisions, and leading complex projects.

SRE Engineer

Company: Pango

Location: USA

Posted Nov 23, 2024

Pango Group is a cybersecurity company that helps customers monitor, manage, and protect their identities and personal information. They are seeking a Site Reliability Engineer to join their dynamic engineering team.

Account Manager, Emerging Business - Technology

Company: Woodruff Sawyer

Location: USA

Posted Nov 23, 2024

Woodruff Sawyer is an industry leader in insurance brokerage, offering a hybrid workplace and competitive benefits. The company seeks a collaborative Account Manager to handle placement, renewal, and service of new and existing business.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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