Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sr. DevOps Engineer

Company: Bloomerang

Location: USA

Posted Nov 24, 2024

Bloomerang is a company that provides a world-class experience for nonprofits, with a mission-driven culture and a focus on empowering employees. They are seeking a Senior DevOps Engineer to lead their team in building and deploying infrastructure and applications.

Customer Success Manager

Company: Apixio

Location: USA

Posted Nov 23, 2024

Apixio is a company that creates a Connected Care platform to minimize reimbursement inaccuracies and high-quality patient care. The company aims to accelerate the shift toward alternative payment models while enhancing efficiency and supporting better patient outcomes. The Customer Success Manager is responsible for successful completion of all customer projects, and the company offers competitive compensation, exceptional benefits, and meaningful work to advance healthcare.

Content & Social Media Manager

Company: GROUNDFLOOR

Location: USA

Posted Nov 23, 2024

GROUNDFLOOR is a fast-growing wealthtech company looking for a Content amp Social Media Manager to develop and execute content strategies that educate retail investors about alternative assets and drive user acquisition and engagement.

CRO Strategist

Company: Directive

Location: USA

Posted Nov 23, 2024

The job posting is for a Conversion Rate Optimization (CRO) specialist at Directive Consulting, a performance marketing agency. The role involves developing and executing high-impact CRO strategies to enhance advertising, landing page, and website conversion rates for enterprise SaaS clients.

Staff LLM Data Scientist

Company: Tifin

Location: USA

Posted Nov 23, 2024

TIFIN is a fintech platform that uses AI and investment intelligence to create personalized wealth experiences. They are looking for a Staff LLM Data Scientist to work on generative AI products and are offering a competitive benefits package.

Salesforce Solution Architect

Company: NeuraFlash

Location: USA

Posted Nov 24, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is looking for a talented Solution Architect to join its growing Service Cloud Voice practice.

Compensation Manager

Company: Marqeta

Location: USA

Posted Nov 24, 2024

Marqeta is a company that offers a flexible work environment, competitive compensation, and a range of benefits. The company is looking for a Compensation Manager to join their team, who will be responsible for designing and implementing compensation programs, policies, and processes. The role requires significant experience in global compensation, a flexible growth mindset, and excellent communication skills.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 24, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Senior Product Manager II, Data & Insights

Company: ActBlue

Location: USA

Posted Nov 23, 2024

ActBlue is a nonprofit organization that builds technology and infrastructure for Democratic campaigns and progressive causes. They are looking for a Senior Product Manager to shape and execute the product strategy for one of their product lines.

Technical Project Manager, Site Reliability

Company: ScienceLogic

Location: USA

Posted Nov 24, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Project Manager to join their Site Reliability team, responsible for coordinating cross-functional teams to deliver customer platforms and related activities.

Senior Payroll Product Manager

Company: Patriot Software

Location: USA

Posted Nov 24, 2024

Patriot Software is a fully remote company looking for a Senior Payroll Product Manager to elevate their payroll product. The ideal candidate is a great listener and communicator with a knack for quick problem-solving. The company values connection, culture, encouragement, growth opportunities, challenges, and communication to create an environment where people and ideas flourish.

Senior Business Analyst, AWS

Company: Bounteous

Location: USA

Posted Nov 23, 2024

Bounteous x Accolite is seeking a Contract Senior Business Analyst with AWS experience to join their growing team. The role involves developing data-driven insights and solutions for multiple business groups, and requires previous experience as a Business Analyst with AWS expertise.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages