Customer Satisfaction Jobs in USA

203,543 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Staff Revenue Accountant

Company: Mapbox

Location: USA

Posted Nov 23, 2024

Mapbox is a leading location platform that provides tools for businesses to create customized experiences. The company is looking for an accountant to assist with revenue accounting and manage accounts receivable processes.

Junior Account Manager

Company: Getaround

Location: USA

Posted Nov 23, 2024

Getaround is a carsharing marketplace that connects safe, convenient, and affordable cars with people who need them. The company aims to provide economic opportunities to local communities and reduce greenhouse gas emissions.

Enterprise Account Executive

Company: Twilio

Location: USA

Posted Nov 23, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for an Enterprise Account Executive to join their Segment product team, with a focus on driving opportunities through the entire sales cycle, building upon the growth and adoption of Segment in the Enterprise business segment, and owning the cross-functional team from Pre-Sales through to working with Customer Success.

ABM & Campaigns Manager

Company: Signifyd

Location: USA

Posted Nov 23, 2024

The ABM Campaigns Manager will lead the planning, execution, and optimization of multichannel ABM campaigns, leveraging marketing technology platforms, to drive revenue generation and customer acquisition. The ideal candidate will possess a strong blend of strategic thinking, creative problem-solving, and hands-on execution skills.

Senior Billing Accountant

Company: Olo

Location: USA

Posted Nov 23, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for a Senior Billing Accountant to join their team, with responsibilities including billing operations, process improvement, and compliance. The company offers a range of benefits and is remote-friendly.

Senior Manager - Software Engineering (Scribd Core Team, Full-stack)

Company: Scribd

Location: USA

Posted Nov 23, 2024

Scribd is a technology company focused on written and spoken word, aiming to democratize the exchange of ideas and information. The company is looking for a Senior Engineering Manager to lead a team of engineers and develop high-quality user-centered features.

Inside Broker - Executive Risk, Cyber, and Professional Liability

Company: Anzen

Location: USA

Posted Nov 23, 2024

Anzen is a technology and insurance company that provides specialty insurance solutions to SMB, midmarket, and public companies. They are seeking a dynamic and detail-oriented Inside Broker to join their growing team, specializing in Executive Risk, Cyber, and Professional Liability lines of coverage.

Director of Implementation

Company: Cloudbeds

Location: USA

Posted Nov 23, 2024

The job posting is seeking an operational force of nature to lead the onboarding process, develop strategic programs, and ensure seamless implementations and ecstatic customers. The ideal candidate should have experience in onboarding, SAAS, and team management, with excellent communication and analytical skills.

Senior Director - App Product

Company: Shippo

Location: USA

Posted Nov 23, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company provides competitive shipping rates, print labels, and automated international documents, and has a user-centric approach to product development.

Associate Software Engineer

Company: Edmunds.com

Location: USA

Posted Nov 23, 2024

Edmunds is a company that offers flexibility, innovation, and cutting-edge technology to make car buying easier. They have a team dedicated to creating reliable interfaces and repurposing data to add value to their organization. The company is looking for a Java developer to join their team and contribute to creating exceptional customer experiences.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 23, 2024

Omni is a freelance opportunity that allows you to work remotely from home, providing customer service to Fortune 500 companies. You can set your own schedule, get paid, and enjoy the freelance life. The application process is straightforward, and you'll need to upload screenshots of your home internet speed and work computer, take an online assessment, and answer some questions.

Tax Prep Specialist

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 23, 2024

The job posting is for a Tax Analyst position that requires a college degree, strong computer skills, and experience in US tax principles. The role involves preparing tax documents, collaborating with clients, and working with a global team. The company offers flexible work arrangements, professional growth opportunities, and competitive earnings.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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