Customer Satisfaction Jobs in USA

203,574 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

National Sales Manager - Clinical Programs

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 08, 2024

American Specialty Health Incorporated is seeking a National Sales Manager to join their Sales Clinical Programs department. The position will involve developing and maintaining a database of national prospects, identifying sales leads, and securing signed contracts.

Vice President of Channel Programs

Company: Mattermost

Location: USA

Posted Nov 08, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are looking for an experienced Vice President of Channel Programs to lead their efforts in building and optimizing their partner ecosystem.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Nov 08, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Senior Marketing Specialist

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing software company that is changing the market. They are looking for a Senior Marketing Specialist to drive marketing programs that engage, educate, and qualify prospective clients. The role involves understanding the target audience, developing and executing effective marketing campaigns, and analyzing campaign performance.

VP of Design

Company: Upwork

Location: USA

Posted Nov 08, 2024

Upwork is a remote-first organization that is looking for a Vice President of Design to lead and shape the future of the product experience. The role involves defining and evolving the design strategy, leading the design of multimodal systems, and collaborating with cross-functional teams to create seamless user experiences.

Global Subcategory Lead - Procurement Senior Specialist, Engineered Polymers Team

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse team, collaborate with innovative people, and make an impact in a global procurement role. The company offers competitive pay, benefits, and a flexible work environment.

Senior Group Product Manager - Developer Platform

Company: Webflow

Location: USA

Posted Nov 08, 2024

Webflow is seeking a Senior Group Product Manager to lead their Developer Platform team. The ideal candidate has a deep technical background and experience building developer platforms. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Commerce Services Specialist

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for career growth and collaboration with diverse people at 3M. The role involves leading operations and sales engagement activities, increasing penetration of Commerce Services solutions, and fostering strong relationships with key account contacts.

Senior Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Nov 08, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

Pricing Program Manager

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Pricing Program Manager to join their Rider Growth team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Senior DevOps Engineer

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and growth at 3M. The company offers a diverse range of technologies, products, and global locations, providing a unique work environment. The role of a Senior DevOps Engineer involves leading the development and architecture of 3M's DevOps platform, collaborating with diverse teams, and making an impact through technical leadership and problem-solving.

Senior Product Manager - Discovery

Company: AllTrails

Location: USA

Posted Nov 08, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, and user reviews. The company is looking for a Senior Product Manager to join their Discovery team, responsible for helping millions of people discover their outdoors.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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