Customer Satisfaction Jobs in USA

203,574 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Account Manager

Company: Bitcoin Depot

Location: USA

Posted Nov 07, 2024

Bitcoin Depot is seeking an Account Manager to oversee business relationships, develop strategy, and expand sales. The role requires strong organizational and analytical skills, with a focus on customer satisfaction and revenue growth.

Customer Service Representative

Company: NexRep

Location: USA

Posted Nov 08, 2024

The job posting is for a Customer Service Representative to work from home, helping patients and caregivers with payroll services. The job offers flexible scheduling, competitive pay, and benefits. The company is looking for individuals with strong customer service skills, empathy, and patience.

Compensation Analyst III

Company: Everi

Location: USA

Posted Nov 08, 2024

The job posting is for a Compensation Analyst III role at Everis, requiring strong communication, analytical, and technical skills. The role involves conducting intake sessions, maintaining salary databases, and generating analytical reports. The company offers a competitive salary and benefits package, including comprehensive healthcare benefits, retirement savings plan, and discretionary time off.

Associate Director, Digital Delivery

Company: Avalerehealth

Location: USA

Posted Nov 08, 2024

Avalere Health is a purpose-built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. The company has a team of 1500+ experts who combine their knowledge and expertise to create connections that make better health happen. Avalere Health partners with clients to navigate the complex healthcare ecosystem and help them connect patients with life-changing therapies.

Contract Business Development Representative

Company: Citrine Informatics

Location: USA

Posted Nov 08, 2024

Citrine Informatics is a company that uses generative Artificial Intelligence to enable customers to create sustainable materials and chemicals. They are looking for a part-time Business Development Representative to work on a contract basis.

Senior Systems Analyst, Billing & Collections

Company: Toast

Location: USA

Posted Nov 07, 2024

The job posting is for a Systems Analyst role at Toast, a restaurant platform company. The role involves translating business concepts into software solutions, collaborating with technical and non-technical teams, and ensuring accurate documentation. The ideal candidate has experience in billing systems, financial systems, and ERPCRM platforms, and is process-driven, result-oriented, and has strong communication and problem-solving skills.

Partner Success Director

Company: Abridge

Location: USA

Posted Nov 07, 2024

Abridge is a healthcare technology company that aims to improve clinical documentation and patient outcomes through its AI-powered platform. The company is looking for a Partner Success Director to work with clinicians and healthcare professionals to ensure the satisfaction and adoption of its solutions.

Manager, Customer Experience (Organ Health)

Company: Natera

Location: USA

Posted Nov 07, 2024

The Customer Experience Manager role at Natera involves overseeing the Customer Experience team, managing day-to-day operations, and driving planning and execution of major projects. The role requires excellent analytical and project management skills, as well as experience working with teams across multiple departments.

Principal Product Manager – TiDB Management Console

Company: PingCAP

Location: USA

Posted Nov 08, 2024

PingCAP is seeking a Principal Product Manager to lead the development of the Management Console for TiDB's self-managed deployments. The role involves defining a comprehensive product strategy, harmonizing the user interface, and collaborating with cross-functional teams to deliver a console that aligns with the TiDB Cloud interface.

Product Marketing Manager

Company: SpecterOps

Location: USA

Posted Nov 07, 2024

SpecterOps is seeking an experienced Product Marketing Manager to support growth across the marketing function. The ideal candidate will have extensive experience in marketing cybersecurity products and services to the channel, distributors, system integrators, and the public sector.

Head of Marketing

Company: Paula's Choice Skincare

Location: USA

Posted Nov 08, 2024

The job posting is for a Head of Marketing for North America at Paulas Choice, requiring strong leadership, campaign development, and retail marketing experience. The role involves driving marketing communications strategy, ensuring brand identity, and implementing campaigns across channels.

Interior Designer

Company: Pacaso

Location: USA

Posted Nov 08, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has a strong focus on design and customer experience.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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