Customer Satisfaction Jobs in USA

203,574 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Manager - Publisher Partnerships

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Sr Manager of Publisher Partnerships and are looking for a candidate with experience in sales, business development, and account management. The company offers a competitive salary, benefits, and a supportive culture.

Technical Curriculum Developer - Azure and Cloud Platforms

Company: Datadog

Location: USA

Posted Nov 07, 2024

The job posting is for a Technical Curriculum Developer to join the Customer Education and Training team at Datadog. The role involves creating learning content for customers, including workshops and certifications, and working closely with engineering and product teams. The company values diversity and offers benefits such as stock equity, professional development, and an inclusive company culture.

Senior DER Analyst

Company: Calibrant Energy

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior DER Analyst position at Calibrant Energy, a company that aligns solutions to accelerate the energy transition. The ideal candidate is a self-starter with strong analytical and quantitative skills, experience with coding and automation, and a passion for working with data and building new things.

Engineer II, Quality Assurance & Testing

Company: Bellese

Location: USA

Posted Nov 07, 2024

Bellese Technologies is a mission-driven company that aims to make a meaningful impact on public health outcomes. They are looking for a tester to join their team, who has experience in testing complex systems, and is passionate about healthcare and changing the healthcare landscape.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 07, 2024

The job posting is for an Enterprise Sales Director East position at Lumos. The role involves driving sales strategy, building a high-performing sales team, and ensuring Enterprise Account Executives meet and exceed targets. The job requires 6+ years of experience in B2B SaaS Sales, experience managing an enterprise sales team, and strong communication skills.

Manager - Lifecycle Marketing

Company: hims & hers

Location: USA

Posted Nov 07, 2024

The job posting is looking for a Lifecycle Marketing Manager to join the CRM team, with responsibilities including managing email, SMS, and push notification campaigns, and partnering with cross-functional stakeholders. The ideal candidate has experience in CRM and lifecycle marketing, and is passionate about the end-to-end customer journey.

Sales Engineer

Company: JumpCloud

Location: USA

Posted Nov 07, 2024

JumpCloud is a company that provides a unified open directory platform for managing identities, devices, and access across organizations. The PreSales Engineering team is looking for a technical sales professional to provide consultative support to organizations evaluating the JumpCloud platform.

Senior Value Engineer

Company: Signifyd

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Value Engineer to work with the Go to Market team to win new business, upsell products, and retain customers. The role involves crafting value selling narratives, creating business case presentations, and providing training on value engineering best practices.

Vendor Escalation Specialist I

Company: Pax8

Location: USA

Posted Nov 07, 2024

The Vendor Escalation Specialist I owns cases that have been escalated to our vendors, guiding partners through case resolution and maintaining case scope. Essential responsibilities include troubleshooting vendor-defined issues, partnering with the Technical Support team, and collaborating with vendors to drive continuous communications.

Sr. Product Engineer - Graph and Network Analysis

Company: Esri

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Product Engineer position at Esri, where the candidate will work on integrating graph analytics into the ArcGIS platform. The role involves designing and building new software product capabilities, collaborating with engineers and developers, and growing skills in an environment that rewards professional development.

Senior Software Engineer II

Company: Splice

Location: USA

Posted Nov 07, 2024

The job description is for a Senior Software Engineer II position at a remote US company. The role involves defining architecture, driving implementation changes, and advocating for system designs. The company is looking for a candidate with experience in Go, Python, and cloud provider primitives, and a strong focus on customer experience.

SBA Loan Officer

Company: First Citizens Bank

Location: USA

Posted Nov 07, 2024

The job description is for a remote role in Florida, responsible for developing and promoting the Small Business Administration's Lending Line of Business. The position involves loan processing, sales, and relationship development, requiring a bachelor's degree and 8 years of experience in the financial industry.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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