Customer Satisfaction Jobs in USA

203,574 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sr. Attribution Partnerships Director

Company: InMarket

Location: USA

Posted Nov 07, 2024

InMarket is seeking a Sr Attribution Partnerships Director to join their Partnerships team. The role requires a strong knowledge of the media ecosystem and experience in developing new partnerships and expanding existing ones. The ideal candidate will have a track record of year-over-year high-performance results and be able to build, retain, and grow long-lasting strategic relationships.

Product Design Manager

Company: Close

Location: USA

Posted Nov 07, 2024

Close is a bootstrapped profitable company that is looking for a seasoned Product Design Manager to guide and shape their growing team. The company values autonomy, impact, and innovation and is looking for someone who is passionate about solving complex problems with simple and elegant solutions.

Quality Assurance Manager

Company: Aofl

Location: USA

Posted Nov 06, 2024

Age of Learning is seeking a proactive QA Manager to lead a team of Quality Assurance Analysts. The ideal candidate will have experience in game development and a strong background in testing processes.

UX Designer

Company: BM Technologies

Location: USA

Posted Nov 07, 2024

The job posting is for a UX Designer role at BM Technologies Inc, a digital banking platform. The responsibilities include crafting design solutions, communicating with stakeholders, and working with cross-functional teams. The company is committed to making banking affordable and financially empowering for underbanked Americans.

Senior Manager, Revenue and Financial Operations

Company: Olo

Location: USA

Posted Nov 07, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a Senior Manager Revenue and Financial Operations to oversee billing and revenue process improvement. The ideal candidate will have experience in a SaaS environment and be able to drive change through process improvements and system implementations.

TikTok Content Creator

Company: Paltaltd

Location: USA

Posted Nov 07, 2024

SIMPLE is a health and wellbeing app seeking a creative and passionate TikTok Content Creator to launch and grow their brand's presence. The role involves creating engaging video content, monitoring trends, and collaborating with the team to ensure messaging aligns with the brand's values.

Senior Sales Engineer

Company: Zscaler

Location: USA

Posted Nov 07, 2024

Zscaler is a company that provides cloud security solutions to enterprise customers. They are looking for a Senior Sales Engineer to join their team and are offering a competitive salary range of $149,625 to $213,750.

Intermediate Support Engineer

Company: GitLab

Location: USA

Posted Nov 07, 2024

The job description is for a Support Engineer at GitLab, responsible for supporting public sector organizations and US government agencies. The role involves troubleshooting, collaborating with teams, and contributing to the source code. The company offers a flexible work environment, benefits, and opportunities for growth and development.

Manual QA Tester

Company: Fieldwire

Location: USA

Posted Nov 07, 2024

Fieldwire is a construction field management software company looking for a QA Backend Tester to join their team. The role involves owning the quality and validation of their Backend Services team, creating test plans, and working closely with the backend and product teams.

Bilingual Customer Service Representative

Company: Group O

Location: USA

Posted Nov 07, 2024

The job posting is seeking a bilingual customer service representative to handle customer inquiries and resolve issues in a courteous and professional manner. The ideal candidate will possess effective communication skills, problem-solving abilities, and a customer-focused mindset.

Quality Programs Engagement-Senior Associate

Company: Innovaccer

Location: USA

Posted Nov 07, 2024

PQS by Innovaccer is a company that aims to improve patient health outcomes by connecting payers and providers. They offer a technology platform called EQUIPP to support quality improvement and provide insights to understand quality improvement opportunities. The company is looking for a Quality Programs Engagement Senior Associate to ensure successful completion of quality program objectives and quality-based performance programs with payer clients.

Partner Relationship Manager

Company: Mark43

Location: USA

Posted Nov 06, 2024

Mark43 is hiring a Partner Relationship Manager to expand its Alliances team. The role requires 50% travel and involves developing and implementing strategies to drive growth through strategic partnerships with resellers and distributors.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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