Customer Satisfaction Jobs in USA

203,575 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Director of Marketing Technology

Company: Workiva

Location: USA

Posted Nov 04, 2024

The job posting is for a Senior Director of Marketing Technology, responsible for leading the global marketing organization and ensuring a frictionless customer journey. The role involves developing and executing the global strategy for the marketing technology stack, collaborating with internal teams, and evaluating existing systems.

Bilingual Customer Service Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Nov 04, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Insurance Account Consultant

Company: First Citizens Bank

Location: USA

Posted Nov 04, 2024

The job description is for a remote role in risk management and property and casualty insurance, requiring a bachelor's degree and 6 years of experience. The position involves building relationships with customers, providing strategic insight, and managing day-to-day account activities. The company offers a comprehensive benefits program to its associates.

Senior Account Executive | MDR MSSP

Company: Uvcyber

Location: USA

Posted Nov 04, 2024

UltraViolet Cyber is seeking a Senior Cybersecurity Sales Account Executive to join their rapidly growing team. The ideal candidate will have a proven track record of exceeding sales targets, building strong relationships with C-level executives, and understanding clients' needs to recommend comprehensive solutions.

Legal Operations Lead

Company: StackAdapt

Location: USA

Posted Nov 04, 2024

StackAdapt is a self-serve advertising platform seeking an experienced Legal Operations Lead to provide legal operations support. The company offers a competitive salary, benefits, and a supportive culture.

Lead UX Designer I, Product Management

Company: Saviynt

Location: USA

Posted Nov 04, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with stakeholders. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Sr. Principal, Value CoE Data Analytics

Company: Palo Alto Networks

Location: USA

Posted Nov 04, 2024

Palo Alto Networks is a company that values innovation, diversity, and inclusivity. They are committed to providing a safe and secure digital way of life and are looking for talented individuals to join their team. The company offers a range of benefits and opportunities for growth and development.

Area Vice President of Sales

Company: GitLab

Location: USA

Posted Nov 04, 2024

The Area Vice President is responsible for building and managing a team of Area Sales Managers who are leading teams of Strategic Account Leaders selling GitLab's industry leading single application for the full software development lifecycle. The job requires demonstrated progressive second line leadership experience, multiple repeatable proof points of recruiting, hiring, developing, and retaining leaders and individual contributors, and a proven track record of working closely with the channel for growth leverage.

Client Success Manager

Company: GeneDX

Location: USA

Posted Nov 04, 2024

GeneDx is a company that provides personalized and actionable health insights to inform diagnosis and improve drug discovery. They are hiring a Client Success Manager to work with their largest and highest potential accounts, ensuring seamless customer experiences and helping to grow high-potential accounts.

Insurance Product - Designer

Company: Cover Genius

Location: USA

Posted Nov 04, 2024

Cover Genius is a Series E insurtech company that protects global customers of digital companies. They have a diverse team and offer flexible work arrangements, employee stock options, and social initiatives. The company is looking for an Insurance Product Designer to lead customer-centric product designs and maximize value delivered to customers.

Bilingual Customer Support Specialist

Company: Maximus

Location: USA

Posted Nov 04, 2024

The job posting is for a full-time Customer Service Representative position in Lawrenceville, NJ, requiring bilingual skills in Spanish. The role offers a competitive pay rate, benefits, and professional development opportunities.

VP of Client Success

Company: Solera

Location: USA

Posted Nov 04, 2024

Solera Health is seeking an experienced Vice President of Client Success to lead and shape the future of their client success team. The role is responsible for driving strategy, operational excellence, and relationship management for key clients, ensuring they achieve maximum value from Solera's solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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