Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Project Delivery Lead

Company: Idmworks

Location: USA

Posted Nov 03, 2024

IDMWORKS is an award-winning identity and access management firm that offers comprehensive services to enable enterprises to manage secure and scale employee and customer access. They have been a pioneer in remote work for 20 years and have established themselves as a leader in the field of IAM.

Client Experience Specialist

Company: One Legal

Location: USA

Posted Nov 02, 2024

One Legal is a leading provider of innovative technology solutions for legal professionals, offering a one-stop online solution for filing court documents and managing service of process. The company is committed to fostering a high-performance culture and is seeking a Client Experience Specialist to join its dynamic and client-focused support team.

Software Developer in Test

Company: Cribl

Location: USA

Posted Nov 03, 2024

Cribl is a fast-growing, remote-first company looking for a Software Development Engineer in Test. The company values collaboration, curiosity, and motivation, and offers a competitive salary and benefits package.

Senior Product Manager, Risk

Company: Gomotive

Location: USA

Posted Nov 02, 2024

Motive empowers physical operations teams with tools to make work safer, more productive, and profitable. The company serves over 120,000 customers and is looking for a Senior Product Manager Risk to lead the risk team.

Freelance Digital Marketing Manager

Company: Power Digital Marketing

Location: USA

Posted Nov 03, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and paid media. They are seeking a skilled freelance digital marketing executive to support the senior manager in driving growth for two fast-growing DTC personal and oral care brands.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 03, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Strategic Sales Director

Company: Cresta

Location: USA

Posted Nov 02, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is looking for a Strategic Sales Director to focus on big strategic deals with large companies in the US.

Director, Strategic Account Management

Company: Cision

Location: USA

Posted Nov 02, 2024

Brandwatch is seeking an experienced leader to lead a team of Account Managers as the Director of Account Management. The role involves developing and executing a comprehensive strategy to retain and expand presence in largest and most strategic accounts.

Senior Customer Success Manager

Company: OrderGroove

Location: USA

Posted Nov 02, 2024

Ordergroove is a dynamic company that values innovation, growth, and customer relationships. They are looking for talented individuals to join their team and work on building strong client relationships. The company offers a flexible work environment, competitive compensation, and opportunities for professional growth.

Principal Product Designer

Company: Air

Location: USA

Posted Nov 02, 2024

Air is a Creative Ops System for Marketers that automates mindless tasks, allowing marketers to focus on creativity. The company is entrepreneurial, focused, and values communication and empathy. It offers a remote role with a generous work-from-home stipend, professional development reimbursement, and unlimited vacation days.

Junior Systems Administrator

Company: BaubleBar

Location: USA

Posted Nov 02, 2024

The text describes BaubleBar's optimistic perspective and its mission to create joy and bring people together. It also outlines the responsibilities and requirements for a Junior Systems Administrator role at the company.

User Experience Designer

Company: Pluribus Digital

Location: USA

Posted Nov 02, 2024

Pluribus Digital is a company that partners with government customers to design and develop digital products. They are looking for user experience designers to join their team and contribute to their work at USCIS. The company values ongoing employee growth and has a strong focus on diversity, equity, and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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