Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Director of Sales Operations

Company: Soligent

Location: USA

Posted Nov 01, 2024

Soligent is a leading pure-play solar distributor in the Americas, seeking a Director of Sales Operations to lead and optimize sales processes, tools, and analytics. The ideal candidate will have a passion for streamlining operations and driving sales performance.

Senior Infrastructure Engineer

Company: AssistRx

Location: USA

Posted Nov 01, 2024

AssistRx is seeking an experienced Infrastructure Engineer to join their growing IT team. The ideal candidate will have extensive experience in Linux systems administration, engineering, and architecture. The company is dedicated to developing technology solutions and offering premium customer service for the specialty pharma industry.

Bilingual Customer Service Representative/Spanish

Company: Sutherland

Location: USA

Posted Nov 01, 2024

The company Sutherland is a digital transformation company that provides exceptional experiences for customers. They offer a range of services including customer service, cloud engineering, and advanced analytics. The company is seeking bilingual Spanish-English individuals to join their team as Customer Service Reps.

Customer Success Manager

Company: Toku

Location: USA

Posted Nov 01, 2024

Toku is a high-tech global compensation and employment platform that offers unique capabilities, including real-time tax calculations and a unified global API for employment solutions. The company has raised $20 million from a consortium of investors and is looking for a Customer Success Manager to develop and maintain relationships with customers.

Associate Director, People Systems and Operations

Company: Springhealth

Location: USA

Posted Nov 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for an Associate Director of People Systems and Operations to oversee the development and implementation of HR systems, processes, and technologies.

Senior Marketing Analyst

Company: Huntress

Location: USA

Posted Nov 01, 2024

Huntress is a remote company that focuses on protecting small to midsize businesses from cyber threats. They are looking for a Senior Marketing Analyst to join their growing Analytics team. The role involves analyzing data and generating insights to drive marketing strategies.

Senior Android Engineer

Company: FeedMedia

Location: USA

Posted Nov 01, 2024

Feed Media Group is looking for an experienced Android software engineer to join their team. The job involves leading the development and maintenance of the existing Android SDK, optimizing and modernizing the codebase, and implementing new technologies and patterns.

Program Management Lead

Company: EVERSANA

Location: USA

Posted Nov 01, 2024

The company EVERSANA is proud to be certified as a Great Place to Work, with a global team of over 7,000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They believe in diversity, inclusivity, and patient-centered care, and are committed to hiring and retaining a diverse workforce.

Sr. Billing Specialist

Company: personalisinc

Location: USA

Posted Nov 01, 2024

The Billing Specialist role at Personalis involves managing billing and collection efforts, ensuring expediency in processing payments, and building relationships with payers, clients, and patients. The ideal candidate has extensive knowledge of medical billing and revenue cycle management, strong attention to detail, and excellent customer service skills.

Clinical Development/HEOR Marketing Manager

Company: Komodo Health

Location: USA

Posted Nov 01, 2024

Komodo Health is a company that aims to reduce the global burden of disease by using data to improve healthcare. They are looking for a Manager of Product Marketing Clinical DevelopmentHEOR to join their team and help shape their product roadmap.

Senior Analyst

Company: Angi

Location: USA

Posted Nov 01, 2024

Angi is seeking a Senior Analyst to optimize their home repair and online marketplace platform by leveraging advanced analytics. The role involves analyzing user behavior, developing predictive models, and providing data-driven insights to enhance the user experience and improve operational efficiency.

Director, Earned & Owned Strategy

Company: Wpromote

Location: USA

Posted Nov 01, 2024

Wpromote is seeking a Director of Earned and Owned Strategy to work on enterprise SEO, Content Marketing, Influencer, Affiliate Marketing, and Email and Lifecycle Marketing clients. The role involves developing custom earned strategy plans, owning earned media projections, and collaborating with sales and channel teams.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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