Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sales Development Representative

Company: Seqera.io

Location: USA

Posted Oct 31, 2024

Seqera is a company that provides software for scientists to advance science and solve complex challenges. They are looking for a Sales Development Representative to help expand their reach in the life sciences industry.

Enterprise Customer Strategist

Company: Snappy

Location: USA

Posted Oct 31, 2024

Snappy is seeking an experienced Enterprise Customer Strategist to join their world-class Go To Market team. The role involves managing complex sales cycles, developing strategic enterprise relationships, and identifying new business opportunities. The company offers a supportive and flexible working environment, competitive compensation, and a range of benefits.

CRE Quality Assurance Analyst

Company: Bannerbank

Location: USA

Posted Oct 31, 2024

The job description is for a Senior CRE Quality Assurance Analyst responsible for auditing commercial real estate loan portfolios, educating staff on credit policy, and preparing reports. The role requires a bachelor's degree in a related field, 2+ years of experience, and knowledge of financial contracts, regulatory compliance, and customer service.

Partner Account Manager

Company: InMoment

Location: USA

Posted Oct 31, 2024

InMoment is a company that values its employees and offers a range of benefits, including unlimited PTO, flexible work schedules, and a fun and collaborative work environment. The company is looking for a Partner Account Manager to join its team, who will be responsible for building and maintaining relationships with key strategic partners to drive growth and revenue.

Contracts Manager

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for an experienced Contracts Manager to join their legal team and support their sales, customer, and partnerships teams.

Customer Success Manager

Company: Relocity

Location: USA

Posted Oct 31, 2024

Relocity is a company that provides a global mobility experience for enterprises, enabling them to attract, retain, and engage talent globally. The company is looking for a Customer Success Manager to manage client relationships, drive engagement, and ensure maximum value from their solutions.

Senior Software Engineer, Frontend Platform

Company: Cresta

Location: USA

Posted Oct 31, 2024

Cresta is a company that aims to revolutionize the contact center industry by using AI and human intelligence to unlock customer insights and automate conversations. The company has a world-class team of experts and has been recognized as one of the top private AI companies in the world.

Global Events Project Specialist

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Global Events Project Specialist supports Pax8 Tier 1 Events by coordinating logistics, managing project timelines, and handling miscellaneous event logistics. The role requires collaboration with stakeholders, process improvement, and excellent communication skills.

Senior Engineering Manager, Customer Success

Company: Toast

Location: USA

Posted Oct 31, 2024

The job description is for a Senior Engineering Manager focused on Customer Success, responsible for leading a team of Engineers, delivering solutions, and guiding technical decisions. The role requires experience in Customer Success systems, knowledge management, and team leadership.

Senior DevOps Engineer

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. The company is looking for a Senior DevOps Engineer to join their team, who will play a pivotal role in enabling engineering teams across the organization. The role involves consulting with engineering teams, architecting solutions, and working with development teams to review existing strategy and provide input into architectural design and execution.

Sr. Salesforce Administrator

Company: RainFocus

Location: USA

Posted Oct 31, 2024

RainFocus is a rapidly growing software company looking for a Sr Salesforce Administrator to join their Business Operations organization. The role involves managing tasks and projects, implementing monitoring services, and optimizing system requirements. The company offers competitive salaries, benefits, and a fun work environment.

Senior Test Automation Engineer

Company: Eleks

Location: USA

Posted Oct 31, 2024

ELEKS is looking for a Senior Test Automation Engineer to work on a Content Management Platform project. The job requires strong knowledge of automated testing tools, load testing tools, and software quality assurance. The responsibilities include reviewing project requirements, developing automation scripts, and communicating with customers.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

Related Pages