Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Community Coordinator

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Community Coordinator is responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They will assist in managing meeting logistics, catering, and space setup, and ensure a successful experience for all stakeholders.

Director of Product Management

Company: Renaissance

Location: USA

Posted Oct 31, 2024

The job description is for a Director of Product Management at Renaissance, a global leader in preK-12 education technology. The role involves managing the entire life cycle of Skills Practice Products and Freckle, working closely with various teams, and driving solutions that increase student success.

AI Engineer

Company: Prompt

Location: USA

Posted Oct 31, 2024

Prompt is looking for an experienced AI Engineer to help push forward ambitious AI initiatives in the healthcare space. The company is revolutionizing healthcare by delivering modern B2B enterprise software to rehab therapy businesses. The role combines a deep understanding of AI technology and algorithms with a strategic mindset to enhance the platform.

Naturopathic Doctor

Company: Nutrafol

Location: USA

Posted Oct 31, 2024

Nutrafol is seeking a part-time licensed naturopathic doctor to provide wellness coaching sessions to customers. The role involves leading one-on-one consultations, researching new approaches, and educating customers on hair and skin health. The hourly rate is $60.

Welcome Specialist

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Welcome Specialist is responsible for providing a positive and intentional welcome experience for new hires, customers, and guests at Pax8 HQ. They own the welcome experience, plan tours, and manage the space calendar. The ideal candidate has at least 5 years of office management or reception experience, expert skills with Microsoft Office Suite, and strong communication skills.

Director of Demand Generation

Company: OfferFit

Location: USA

Posted Oct 31, 2024

OfferFit is hiring a Director of Demand Generation to lead a team focused on engaging prospects and driving pipeline growth. The role involves developing and executing strategies, optimizing marketing automation systems, and building a high-performing team.

Manager of Product Support

Company: Finalsite

Location: USA

Posted Oct 31, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of employees who work remotely and offer a range of products and services including website designs, content management system, mass communications tools, and more.

Director of Clinical Strategy

Company: Bluesight

Location: USA

Posted Oct 31, 2024

Bluesight is a high-growth healthcare information technology company seeking a Director of Clinical Strategy to build value-based relationships with hospital leadership and clinical teams, providing actionable insights on drug data and positioning technology as a key enabler for streamlined hospital workflows.

Enterprise Account Executive

Company: Teleport

Location: USA

Posted Oct 31, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a sales executive to join their team and help them build the future.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Oct 31, 2024

Immersive Labs is a cybersecurity company that helps organizations protect their revenues and brand reputations. They offer a SaaS platform that enables teams to continuously assess and build their cyber capabilities through real-life simulations. The company is looking for a Federal Account Manager to join their team and expand their presence in the US Public Sector.

Majors Account Executive

Company: PagerDuty

Location: USA

Posted Oct 31, 2024

PagerDuty is seeking a Majors Growth Account Executive to sell SaaS products to Enterprise accounts. The role requires a consultative sales approach, proven knack for driving sales growth, and ability to captivate a tech-savvy audience. The company values delivering exceptional sales experiences and offers a flexible hybrid workplace.

Digital Marketing Specialist

Company: FireMon

Location: USA

Posted Oct 31, 2024

FireMon is looking for a Digital Marketing Specialist to join their Demand Generation team. The role involves executing digital marketing programs, managing the company's website and social media profiles, and tracking performance metrics.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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