Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Lifecycle Marketing Manager

Company: BigHealth

Location: USA

Posted Oct 31, 2024

Big Health is a company that aims to help millions of people achieve good mental health through digital therapeutics. They are seeking a Lifecycle Marketing Manager to execute marketing initiatives and drive enrollments to their products.

Director - Strategic Account Management

Company: Cision

Location: USA

Posted Oct 31, 2024

Brandwatch is seeking an experienced leader to lead a team of Account Managers as the Director of Account Management. The role involves developing and executing a comprehensive strategy to retain and expand presence in largest and most strategic accounts.

Enterprise Sales Lead

Company: PermitFlow

Location: USA

Posted Oct 31, 2024

PermitFlow is a software company that aims to streamline construction permitting in the US market. They have raised $31m in funding and are looking for an Enterprise Sales Lead to expand their reach among general contractors, builders, and developers.

Senior Software Engineer, Backend

Company: Flex

Location: USA

Posted Oct 31, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are looking for a Senior Software Engineer to join their team and help them achieve their mission.

Strategic Account Executive

Company: Everstream Analytics

Location: USA

Posted Oct 31, 2024

The job posting is for a Strategic Account Executive at Everstream, responsible for driving sales and growth in the automotive industry. The role requires strong presentation and hunting skills, experience in enterprise software sales, and a proven track record of success.

Contract Technical Recruiter

Company: Rialtic

Location: USA

Posted Oct 31, 2024

Rialtic is a company that empowers health insurers and healthcare providers to run their critical business functions. They are looking for a technical recruiter to partner with senior leaders and build cross-functional partnerships to scale hiring. The company values diversity, inclusivity, and authenticity, and encourages applicants to apply even if they don't meet every qualification.

NA Enterprise Account Executive

Company: Lucid Software

Location: USA

Posted Oct 31, 2024

Lucid Software is a leader in visual collaboration, helping teams align around a shared vision and collaborate visually. The company has received numerous recognitions for its products and workplace culture, and is looking for an Enterprise Account Executive to lead the strategic business growth for new and existing customers in the California Bay Area market.

Account Executive

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is seeking an Account Executive to join its Go-To-Market department, responsible for articulating the value proposition of the entire SpryPoint solution suite to prospect audiences, creating demand, and effectively managing sales cycles.

Senior Brand Gen Manager

Company: Samsara

Location: USA

Posted Oct 31, 2024

Samsara is a company that helps improve the safety, efficiency, and sustainability of physical operations. They are looking for a Sr BrandGen Manager to lead the development and execution of fully integrated omnichannel brand campaigns. The company offers a competitive total compensation package, flexible working, and a commitment to diversity and inclusion.

Senior Software Engineer

Company: AffiniPay

Location: USA

Posted Oct 31, 2024

The job posting is looking for a senior software engineer to help build new products and develop capabilities for users. The engineer will work with a team to design, build, and maintain a product called Smart Spend, which will impact the business practices of diverse customers.

Senior Marketing Manager

Company: SpryPoint

Location: USA

Posted Oct 31, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, with a team of experts dedicated to helping clients improve their operations and better serve their customers. The company has received a strategic investment from Norwest and is looking for a Senior Marketing Manager to develop and execute comprehensive SaaS marketing strategies.

Technical Program Manager

Company: Goodleap

Location: USA

Posted Oct 31, 2024

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions. They are seeking an experienced Technical Program Manager to lead cross-functional teams in delivering complex technical projects.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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