Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Founding Account Executive

Company: Niceboard

Location: USA

Posted Oct 31, 2024

Niceboard is a profitable B2B SaaS startup looking for a salesperson to help them grow. The company is 100% bootstrapped and independent, and the founder is looking for someone who is hands-on, hungry, and resourceful to help take the company to the next level.

Sr. Compensation Manager, People Team

Company: Thumbtack

Location: USA

Posted Oct 30, 2024

Thumbtack is a company that helps homeowners manage their homes by providing a platform for hiring professionals. The company is driven by a common goal and is seeking people who share its purpose. It offers a virtual-first working model and a range of benefits and perks.

SAP APM and Workflow Application Developer

Company: Cognizant

Location: USA

Posted Oct 30, 2024

Cognizant is looking for an SAP APM and Workflow Application Developer to join their dynamic team. The role involves developing technical solutions to improve broker compensation processes, implementing APM rule formulas, and supporting initial and renewal Medicare enrollments.

Service Desk Administrator III- Orders & Billing

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Desk Admin III role is responsible for facilitating orders and billing scenarios, providing technical support, and collaborating with management. The ideal candidate should have experience in a similar field, excellent analytical and problem-solving skills, and a passion for learning and developing others.

Implementations Consultant - Supply Chain Solutions

Company: Everstream Analytics

Location: USA

Posted Oct 30, 2024

Everstream Analytics is looking for a customer-focused Implementations Consultant to join their Professional Services team. The role involves advising clients on best practices, system capabilities, and limitations, and facilitating data and system integrations. The ideal candidate has a bachelor's degree, at least 4 years of experience in B2B SaaS implementation, and is a self-starter with a curious attitude and willingness to learn.

Data Consultant - Corporate

Company: Yipitdatajobs

Location: USA

Posted Oct 30, 2024

YipitData is a market-leading data and analytics firm that provides accurate and detailed insights to industries. The company has raised $475M and has been recognized as one of Inc's Best Workplaces. They are expanding their Solutions team and are looking for a Data Consultant to develop and deliver data-driven insights products for clients.

Data Scientist, Product (Marketplace)

Company: Thumbtack

Location: USA

Posted Oct 30, 2024

Thumbtack is a company that helps homeowners manage their homes by providing a platform for professionals to offer their services. The company is driven by a common goal of supporting local economies and helping small businesses grow.

Regional Sales Director

Company: Hypr

Location: USA

Posted Oct 30, 2024

HYPR is seeking a Regional Sales Director in NYC to join their mission to create a passwordless world and secure the identity lifecycle. The role requires 5+ years of experience in enterprise SaaS sales, strong communication and presentation skills, and the ability to work in a flexible environment.

Lead Designer

Company: Bounteous

Location: USA

Posted Oct 30, 2024

Bounteous is looking for an experienced Lead Designer to join their growing design practice. The role involves leading and contributing to project quality, creativity, and delivery, as well as mentoring junior designers.

Technical Implementation Specialist

Company: Pavilion Payments

Location: USA

Posted Oct 30, 2024

The ATM Installation Technician assists in organizing and executing new and existing gaming property installations. The candidate will have familiarity with analyzing windows logs, SQL databases, and network diagnostic tools.

Director of Product Management - Device Management

Company: JumpCloud

Location: USA

Posted Oct 30, 2024

JumpCloud is a company that delivers a unified open directory platform for securely managing identities, devices, and access. The company is looking for a Director of Device Management to lead the team in developing and growing the device management platform.

Head of Partnerships

Company: Zowie

Location: USA

Posted Oct 30, 2024

Zowie is a company that believes in using AI to improve customer service. They have established strong product traction with midmarket and enterprise customers and are now looking for a Head of Partnerships to build their partner ecosystem. The company is ambitious, innovative, and thrives in a rapidly changing market.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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