Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Manager OTC/TM - ERP & Business Apps

Company: iHerb

Location: USA

Posted Oct 30, 2024

The SAP Manager OTCTM is responsible for managing a team, providing leadership, and ensuring governance and compliance of SAP OTCTM systems. The ideal candidate has a deep functional knowledge of OTCTM and strong leadership and project management skills.

Strategist (Brand)

Company: Somnio

Location: USA

Posted Oct 30, 2024

The job posting is looking for an experienced Freelance Brand Strategist to create comprehensive marketing plans, develop B2B promotions, and lead idea generation sessions. The ideal candidate has expertise in brand strategy, execution, and digital strategy, with strong writing and communication skills.

Vice President - FP&A

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is seeking an experienced Vice President of FPampA to lead the Financial Planning and Analysis team. The ideal candidate will have excellent analytical and communication skills, and will be responsible for developing high-quality business strategies and operational plans.

Senior Staff Technical Program Manager - Data

Company: Airbnb

Location: USA

Posted Oct 30, 2024

Airbnb is looking for a Technical Program Manager to join their Infrastructure team. The role involves partnering with data engineering and product teams to build data-driven decision making capabilities. The ideal candidate has a technical background, strong communication skills, and experience with storage and data systems.

Senior Partner Engineer - Developer Platform

Company: Reddit

Location: USA

Posted Oct 30, 2024

The job posting is looking for an experienced Senior Partner Engineer to join the Devvit team, responsible for technical partnerships, evangelism, and documentation. The role requires excellent problem-solving, communication, and passion for superior developer experience.

Director of Product Management

Company: Renaissance

Location: USA

Posted Oct 30, 2024

The job description is for a Director of Product Management at Renaissance, a global leader in preK-12 education technology. The role involves managing the life cycle of products, researching market trends, and working closely with various teams to create solutions that meet market demands.

Field Marketing Manager

Company: Restaurant365

Location: USA

Posted Oct 30, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Field Marketing Manager to support pipeline development and acceleration of prospective and existing customer accounts. The role requires experience in field marketing, preferably in B2B SaaS environments, and a strong understanding of the SaaS business model and customer journey.

Senior Software Engineer - Platform Tooling

Company: Weights & Biases

Location: USA

Posted Oct 30, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Software Engineer for Platform Tooling to set up and maintain infrastructure standards, develop tools, and troubleshoot issues. The company offers competitive salary, equity, and benefits packages.

Senior Analytics Engineer

Company: Rocket Money

Location: USA

Posted Oct 30, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for an Analytics Engineer to join their team, who will own the end-to-end process of designing, building, and maintaining data models that drive business insights and decision-making.

Business Development Lead - Technology Partnerships

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Business Development Lead to help build and scale their Technology Partnerships strategy. The company offers a competitive salary, benefits, and a supportive culture.

Business Analyst - Business Systems & Integrations (NetSuite & Salesforce)

Company: Platform Science

Location: USA

Posted Oct 30, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They are seeking a Business Analyst/Project Manager to lead the merger of two instances of NetSuite and Salesforce globally.

Director of Product & Partner Marketing

Company: Mercury

Location: USA

Posted Oct 30, 2024

The text describes Procter & Gamble's successful use of radio ads in the 1930s, and Mercury's growth and expansion into personal banking. It also outlines the requirements for a Director of Product Marketing role, including experience in product marketing, leadership, and communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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