Customer Satisfaction Jobs in USA

203,618 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Revenue Operations Specialist

Company: User Interviews

Location: USA

Posted Oct 31, 2024

User Interviews is a remote company that values continuous improvement and customer feedback. They are looking for a Revenue Operations Specialist to join their team and support their Go-To-Market operations.

Assessment and Content Developer

Company: brightwheel

Location: USA

Posted Oct 31, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking an Assessment and Content Developer to join their Education team. The role requires experience in early childhood education, assessment development, and research studies.

Principal Software Engineer - Supply Chain (Fullstack)

Company: Veho

Location: USA

Posted Oct 31, 2024

Veho is a company that is revolutionizing the post-purchase experience by building a new logistics infrastructure and creating opportunities for brands to engage with customers. The company is looking for a Principal Engineer to lead the Supply Chain Engineering team and create user-friendly solutions for stakeholders.

Account Executive (Mid-Market) - API/CPaaS

Company: Vonage

Location: USA

Posted Oct 31, 2024

The job posting is for a MidMarket Account Executive at Vonage, a global cloud communications leader. The role involves driving growth and success of Vonage's APICPaaS solutions, expanding existing relationships, and cultivating new ones. The job requires experience in MidMarket technology sales, SaaS, Cloud, or API-based communications, and a solution-oriented sales approach.

Sr. Software Engineer - Backend

Company: hims & hers

Location: USA

Posted Oct 31, 2024

The job posting is seeking an experienced Sr Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience with backend services, collaboration, leadership, and technical skills. The company offers competitive benefits and a positive work environment.

Executive Director of Social Networks

Company: Cision

Location: USA

Posted Oct 31, 2024

Brandwatch is seeking a strategic leader for the Executive Director of Social Networks position. The role involves leading a team of Account Managers, building relationships with senior executives, and driving retention and expansion strategies for high-value customers.

Payments and Risk Specialist

Company: SQUIRE

Location: USA

Posted Oct 31, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them manage their shop operations and increase revenue. The company is trusted by barbers in over 3000 shops globally and supports shop owners in bridging the gap between their personal craft and business goals.

Principal Software Engineer

Company: Restaurant365

Location: USA

Posted Oct 31, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Principal Software Engineer to lead the development of new features and products. The role requires expertise in C, SQL databases, and cloud computing, as well as experience with Agile development concepts and distributed version control systems.

Director of Design - Operations

Company: Nava

Location: USA

Posted Oct 31, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. The company is looking for a Director of Design Operations to lead the design team and ensure efficiency in their work.

Digital Customer Success - Campaign Manager

Company: Twilio

Location: USA

Posted Oct 31, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The Digital Customer Success Campaign Manager role is a perfect fit for someone who has an exceptional drive to execute and iterate, is a resourceful problem solver, and has an analytical mindset.

Demand Generation Marketing Manager

Company: brightwheel

Location: USA

Posted Oct 31, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Demand Generation Marketing Manager to lead acquisition marketing efforts. The company values diversity, inclusivity, and continuous learning.

Provisioning Specialist I

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Provisioning Specialist L1 ensures timely delivery of orders and proactively communicates with partners. They follow processes and learn new skills on the job. The role requires creative problem-solving, attention to detail, and excellent communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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