Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Sr. Associate - Integrated Media

Company: Nutrafol

Location: USA

Posted Oct 29, 2024

The Senior Associate Integrated Media will contribute to Nutrafols growth by driving channel strategy, campaign management, and optimization. The role requires a data-driven, acquisition-centric, and creative individual with experience in integrated media, performance marketing, and brand awareness.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 28, 2024

OneSignal is a leading omnichannel customer engagement solution that enables businesses to deliver personalized customer journeys across various channels. The company has a strong focus on healthy life balance, kindness, and personal growth, making it a great place to work. The product team is responsible for building the future of how apps engage their users, and the company is looking for a product manager with strong design, technical, and data analytics skills.

Director of Product, Retrieval Operations

Company: Datavant

Location: USA

Posted Oct 28, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a Director of Product to lead the product strategy and execution to enable Datavant to best service its Payer customers and deliver valuable outcomes to both Payers and Providers.

Senior Technical Account Manager

Company: Wpromote

Location: USA

Posted Oct 29, 2024

Wpromote is looking for a Senior Technical Account Manager to manage delivery on ecommerce accounts, partner with development teams, and perform requirements analysis. The role requires strong analytical and communication skills, and offers a competitive salary and benefits package.

Business Development Manager - Project Management Practice

Company: Keller Executive Search

Location: USA

Posted Oct 28, 2024

The job posting is seeking a high-energy Business Development Manager with a proven track record of identifying and closing new business opportunities. The ideal candidate should be a strategic sales leader who can aggressively expand market presence and drive significant revenue growth.

Product

Company: AirGarage

Location: USA

Posted Oct 28, 2024

AirGarage is a startup that aims to repurpose parking spaces for other uses, starting with the $131 billion US parking real estate market. They are looking for a Product Manager to shape their product and lead meetings, customer research, and product requirements.

Java Engineer

Company: Oddball

Location: USA

Posted Oct 28, 2024

Oddball is hiring a Java Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Forex / Cryptocurrency Trader

Company: Maverick Trading

Location: USA

Posted Oct 29, 2024

Maverick Currencies is seeking entrepreneurial-minded individuals to trade crypto and forex currency pairs with their capital. The company offers flexible hours, comprehensive training, and support to its traders.

Customer Service Manager

Company: Wine.com

Location: USA

Posted Oct 28, 2024

The Customer Service Manager is responsible for managing a team of remote customer service agents, focusing on performance, staffing, team culture, training, and communication. The ideal candidate should have proven experience in managing a remote team, be a strategic thinker, and have excellent communication skills.

Sales Manager HVAC

Company: Johnson Controls

Location: USA

Posted Oct 28, 2024

Johnson Controls is a global leader in diversified technology and industrial solutions, offering competitive salary, company car, and comprehensive benefits package. The company is looking for a proven sales professional to drive sales growth across the UK and Ireland.

Senior Corporate Counsel

Company: Apollo.io

Location: USA

Posted Oct 28, 2024

Apollo is looking for a business-minded corporate lawyer to join their growing legal team. The role involves managing global equity programs, leading corporate transactions, and advising on employment law matters. The company is remote-based and offers an unparalleled opportunity to join a fast-growing unicorn company.

Sr. Network Engineer

Company: Govcio LLC

Location: USA

Posted Oct 28, 2024

GovCIO is hiring a Network Engineer to provide operation and integration support for a multivendor infrastructure. The job requires experience with network drawing and productivity tools, and a valid US Passport for international travel.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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