Customer Satisfaction Jobs in USA

203,617 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Enterprise Sales Executive

Company: QuinStreet

Location: USA

Posted Oct 29, 2024

Job Category Modernize Home Services is a successful online lead generation provider. They are looking for an Enterprise Sales Executive to work with contractors and remodeling companies. The role involves prospecting, phone sales, and closing new business. The expected salary range is $60,000 to $100,000 annually.

Scaling Recruiter

Company: Mercury

Location: USA

Posted Oct 29, 2024

Mercury is hiring a full-cycle recruiter to support hiring for roles across their Scaling Organizations. The role involves running a full cycle recruiting pipeline, sourcing passive candidates, and improving recruiting processes.

Foodservice Sales Operations Manager

Company: Impossible Foods

Location: USA

Posted Oct 29, 2024

Impossible Foods is hiring a Foodservice Sales Operations Manager to join their mission-driven team. The role involves optimizing pipeline processes, working closely with sales teams, and developing trade programs. The company offers a competitive salary range, equity, benefits, and a bonus plan.

Business Development Representative

Company: Recharge

Location: USA

Posted Oct 29, 2024

Recharge is looking for a Business Development Representative to join their growing Sales team. The role involves identifying and qualifying leads, communicating Recharge's value proposition, and driving sales growth through new customer acquisition.

Full Stack Engineer - Salesforce Integrations

Company: Vivun

Location: USA

Posted Oct 29, 2024

The job posting is for a Full Stack Engineer at Vivun, a leading provider of Technical Sales solutions. The role involves designing, building, and maintaining scalable solutions that integrate with Salesforce. The company offers competitive salary, full health benefits, and flexible work schedules.

Technical Support Reliability Engineer IV

Company: Deputy

Location: USA

Posted Oct 29, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. The company is committed to building a diverse team and offers various employee perks. The role of Support Reliability Engineer is to resolve unique and complex issues, requiring sophisticated analytical and problem-solving techniques.

Staff Site Reliability Engineer

Company: Array

Location: USA

Posted Oct 29, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Product Marketing Director - Strategy and Operations

Company: Contrast Security

Location: USA

Posted Oct 29, 2024

The text describes Contrast Security as a leader in Runtime Application Security, and the job posting for a Product Marketing Director Strategy & Operations. The company is looking for a highly experienced professional to join their dynamic team and drive growth, innovation, and competitive intelligence.

Solutions Consultant (Pre-Sales Engineer)

Company: SpryPoint

Location: USA

Posted Oct 29, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, offering advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. The company is proud to have been recognized by industry experts and clients for its value and innovation. As a Solutions Consultant, you will play a pivotal role in helping utilities achieve their goals through the demonstration of selected SaaS solutions.

Staff Engineer Full Stack - Ruby on Rails

Company: Caribou

Location: USA

Posted Oct 29, 2024

The job description is for a Staff Engineer position in the Loan Origination team at Caribou. The role involves working on the full stack, collaborating with product and design, and mentoring engineers. The company offers competitive compensation, equity options, and a range of benefits.

Director - Customer Success

Company: Cobalt

Location: USA

Posted Oct 29, 2024

Cobalt is a company that offers pentesting services and is looking for a Director of Customer Success to join their team. The job requires experience in customer success, leadership, and sales, and offers competitive compensation and benefits.

Head of Support

Company: Runway

Location: USA

Posted Oct 29, 2024

Runway is looking for a Head of Support to lead their support function and provide best-in-class support to their growing user base. The ideal candidate will have technical skills, a strong bias towards action, and experience in building automations and managing teams.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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