Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Head of Content & Strategy

Company: SketchDeck

Location: USA

Posted Oct 24, 2024

The job posting is for a Managing Editor position at GrowthX Labs, responsible for leading the growth of the content team, overseeing content production, and developing client-focused content strategies.

Partner

Company: Nava

Location: USA

Posted Oct 23, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. They are seeking highly accomplished and motivated Employee Benefits Brokers to join their premier Partner team. The role involves strategic growth, client acquisition, and advisory services. The company offers a range of benefits and fosters a culture of innovation, collaboration, and inclusion.

Senior Specialist, Expense Quality Assurance

Company: TripActions

Location: USA

Posted Oct 24, 2024

The job posting is looking for a QA Senior Specialist to support the Expense Operations team. The role involves executing the Quality Assurance process, identifying coaching opportunities, and presenting QA results. The ideal candidate has a strong bias for action, data-driven mindset, and technical skills.

Senior Manager, Financial Planning & Analysis

Company: Beam

Location: USA

Posted Oct 23, 2024

BeamBeam is a digitally-led employee benefits company that offers dental, vision, life, disability, and supplemental health coverage. They are looking for a Senior Manager of Financial Planning and Analysis (FP&A) to join their team.

Director / Sr. Director of Strategic Communications & Thought Leadership

Company: Simbe Robotics

Location: USA

Posted Oct 24, 2024

The role of Director of Strategic Communications and Thought Leadership at Simbe involves leading external communications, managing analyst relations, and developing thought leadership initiatives. The ideal candidate has exceptional writing skills, a strategic mindset, and experience in driving thought leadership in complex technology-driven industries.

Strategic Account Executive, Enterprise

Company: Xometry

Location: USA

Posted Oct 24, 2024

Xometry is seeking a Strategic Account Executive to prospect, qualify, and generate new business for existing enterprise customers. The ideal candidate is achievement-oriented, fast-paced, and works well in a diverse team.

Program Manager

Company: Working Solutions

Location: USA

Posted Oct 23, 2024

Working Solutions is a leader in ondemand contact center outsourcing, offering enjoyable and challenging careers with a unique and thriving culture. The company is looking for a leader driven for success and career growth to manage all aspects of the Contact Center and own the daily operations of assigned programs.

Staff Site Reliability Engineer

Company: Very Good Security

Location: USA

Posted Oct 23, 2024

VGS is a company that provides payment tokenization solutions to large banks, fintechs, and merchants. They are looking for a Staff Engineer to join their site reliability engineering and cloud operations team. The role involves designing and maintaining scalable infrastructure, leading incident management, and collaborating with cross-functional teams.

AP Specialist

Company: Anthropic

Location: USA

Posted Oct 23, 2024

Anthropic is a company that aims to create reliable, interpretable, and steerable AI systems. They are looking for an Accounts Payable Specialist to join their finance team and are offering competitive compensation and benefits. The company values impact, collaboration, and diversity, and is committed to pay fairness and equity.

Research Analyst

Company: YipitData

Location: USA

Posted Oct 24, 2024

YipitData is a leading market research and analytics firm that provides accurate insights on various industries. They are expanding their research team and hiring a Research Analyst to drive the development of fundamental research for their high-demand subscription-based data products.

Healthcare Customer Care Coordinator

Company: Continuum Global Solutions

Location: USA

Posted Oct 23, 2024

Continuum Global Solutions is hiring Project-Based Customer Service Representatives to work from home. The company is looking for exceptional listeners who can provide outstanding customer service and support. The job requires a passion for learning, a desire to understand customer concerns, and the ability to provide solutions. The company offers a competitive salary, benefits, and opportunities for professional development.

Customer Support Specialist

Company: Affinipay

Location: USA

Posted Oct 23, 2024

AffiniPay is a leading fintech company looking for a professional and highly motivated problem solver to join their Customer Support Team. The company offers competitive compensation packages, including fully covered medical, dental, and vision coverage, and a flexible paid time off policy.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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