Customer Satisfaction Jobs in USA

203,665 open positions · Updated daily

Looking for Customer Satisfaction jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Satisfaction position in the USA area.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 24, 2024

The job posting is for a product team member at OneSignal, responsible for building the future of app engagement. The role involves working with the engineering team, defining APIs, and creating prototypes. The ideal candidate has 6+ years of product experience, strong design and technical skills, and experience in data analytics and business sense.

Lead Implementation Specialist

Company: Datacor, Inc.

Location: USA

Posted Oct 24, 2024

Datacor is a leading provider of software solutions for process manufacturing, aiming to better equip the industry with software solutions. The company is passionate about serving customers and helping them use data as a competitive advantage. The role of a Lead Implementation Specialist involves leading and executing software utilization, developing strategies, and guiding clients through every stage of their life cycle.

Customer Experience Representative

Company: Alt

Location: USA

Posted Oct 24, 2024

Alt is a company that aims to revolutionize investing by unlocking the value of alternative assets, such as collectibles. They have raised over $100 million from investors and are looking for a Customer Experience Representative to join their team.

Full Stack Engineer

Company: Hoop

Location: USA

Posted Oct 24, 2024

Hoop is a remote-first startup building the next generation of AI-first productivity software. They are looking for an experienced full-stack engineer to join their team. The company values creativity, focus, and asynchronous work practices.

Senior User Experience Designer

Company: BHG

Location: USA

Posted Oct 24, 2024

The job description is for a Senior UX Designer who will lead the design and user experience strategy across the entire product lifecycle. The candidate should have 7+ years of experience in UX/UI design, proficiency in design tools, and experience conducting user research and incorporating feedback into designs.

Commercial Manager

Company: Eventbriteinc

Location: USA

Posted Oct 24, 2024

Eventbrite is a people-first organization that values diversity, equity, and inclusion. The company offers competitive benefits, a wellness package, and a global benefit program to support its employees' health, wellbeing, and family. The Commercial Manager role is responsible for retaining and growing mid-market and large account customers, and requires strong sales and negotiation skills.

Senior Product Designer

Company: Lumos

Location: USA

Posted Oct 24, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are hiring a Senior Product Designer to join their team and help shape the future of their product.

Partner Development Manager

Company: Attentive

Location: USA

Posted Oct 24, 2024

Attentive is a company that is revolutionizing the way businesses connect with their customers through its AI-driven marketing platform. The company is seeking a Strategic Partner Development Manager to work closely with top partners to drive revenue growth and expand its market presence.

Senior Manager, Talent Development & Culture

Company: Turnitin, LLC

Location: USA

Posted Oct 24, 2024

Turnitin is a company that aims to promote honesty, consistency, and fairness in education. They have a diverse community of colleagues and a culture that is woven into every aspect of an employee's journey. The company offers a range of benefits, including flexible working, health care coverage, and tuition reimbursement.

Digital Marketing Manager

Company: Caliwater

Location: USA

Posted Oct 24, 2024

Caliwater is a functional beverage company that offers rapid hydration, low sugar, and sustainable benefits. The company is hiring a Digital Marketing Manager to lead their online marketing efforts and is looking for a candidate with a strong understanding of digital marketing concepts and a proven track record of driving traffic, engagement, and sales.

Go-To-Market Manager

Company: Common Trust

Location: USA

Posted Oct 24, 2024

Common Trust is seeking a seasoned GotoMarket Manager to lead the rapid development and execution of go-to-market strategies and product-market fit experiments. The role involves scaling current offerings, developing new ones, and driving revenue growth through strategic planning, sales enablement, and content management.

Senior Product Manager, Product-led Growth

Company: Keeper Security, Inc.

Location: USA

Posted Oct 24, 2024

Keeper Security is hiring a Senior Product Manager to define and drive their product-led growth strategy. The company is transforming cybersecurity for people and organizations, and is looking for an experienced candidate to take their suite of products to the next level.

Frequently Asked Questions

What are typical salary ranges for Customer Satisfaction roles by seniority?
Entry‑level Support Specialists earn $45K–$60K, mid‑level positions range $60K–$80K, senior roles ($80K–$110K), and Customer Success Managers or Experience Directors can command $110K–$160K, depending on industry and location.
What skills and certifications are most valued in Customer Satisfaction positions?
Proficiency with Zendesk, Freshdesk, Salesforce Service Cloud, and Gainsight is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and Intercom Certified Support Specialist boost credibility. Strong data analysis, CSAT/NPS metric interpretation, and communication skills are also critical.
Is remote work common for Customer Satisfaction roles?
Yes—many companies adopt remote‑first or hybrid models for Support Specialists, Customer Success Managers, and Escalation Engineers. Remote tools like Slack, Jira Service Management, and video conferencing enable seamless cross‑functional collaboration.
What career progression paths exist in Customer Satisfaction?
Typical ladders move from Support Specialist to Senior Support Specialist, then to Customer Success Manager, Escalation Manager, or Customer Experience Analyst. From there, professionals can advance to Director of Customer Experience, VP of Customer Success, or Chief Customer Officer.
What industry trends are shaping Customer Satisfaction today?
AI‑driven chatbots, predictive analytics for churn prevention, self‑service knowledge bases, and real‑time sentiment analysis are accelerating. Companies also focus on experience management platforms and data‑driven CSAT/NPS strategies to align support with business growth.

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